At a Glance
- Tasks: Deliver high-quality, face-to-face urgent care and make confident clinical decisions.
- Company: Join IC24, a leading NHS partner in urgent care innovation.
- Benefits: Earn £58.69 per hour, enjoy enhanced leave, and access wellbeing support.
- Other info: Inclusive workplace committed to diversity and professional development.
- Why this job: Make a real impact in urgent care while enjoying flexibility and career progression.
- Qualifications: Experience in clinical decision-making and teamwork in fast-paced environments.
The predicted salary is between 50000 - 60000 £ per year.
Urgent care is where your clinical judgement matters most. It’s where you see the full spectrum – from reassurance to escalation, from uncertainty to clarity – often within minutes. It’s fast, varied, and genuinely impactful work.
At IC24, we’re looking for Urgent Care GPs (Face-to-Face) who want to use their skills differently – with more flexibility, broader exposure, and the support of a truly integrated urgent care system. Urgent Care is one of the most exciting and evolving specialities in the UK. It involves assessment and treatment of illness or injury requiring urgent medical attention, helping prevent life‑threatening deterioration. Care is delivered across NHS 111 Clinical Assessment Services, out‑of‑hours GP services, Urgent Treatment Centres (UTCs), pharmacy pathways and coordinated system responses.
This role is primarily face-to-face, based in urgent care settings such as UTCs and home visiting services. It also opens the opportunity to work remotely through Clinical Assessment Services (CAS), giving you flexibility to shape a portfolio that works for you.
At IC24, urgent care is not fragmented – it’s connected. You’ll be part of a system designed to support decision‑making, reduce unnecessary admissions and ensure patients are seen in the right place, first time. We are a key NHS partner and a leading organisation in developing urgent care as a speciality for GPs, including our flagship Unscheduled Care Coordination Hubs (UCCH) in Norfolk and Essex.
What you’ll focus on:
- Delivering high‑quality, face‑to‑face care – assess and manage patients across urgent care settings, including UTCs and home visiting, seeing a wide range of acute and undifferentiated presentations.
- Making confident, timely decisions – prioritise clinical need, manage risk and decide the most appropriate care pathway – whether that’s treatment, referral or escalation.
- Using your full clinical skill set – alongside face‑to‑face care, you’ll have opportunities to work in CAS, providing telephone triage and clinical advice as part of a wider system.
- Working as part of something bigger – collaborate with multidisciplinary teams, NHS 111, ambulance services and acute trusts to ensure safe, joined‑up care for patients.
- Developing your clinical interests – opportunities to get involved in areas such as frailty, end‑of‑life care, paediatrics and complex acute presentations.
- Progressing your career – for those interested, there are clear pathways into senior roles, including progression into Clinical Navigator positions providing system‑wide clinical oversight and leadership.
What matters in this role:
- Enjoys the pace and variety of urgent care.
- Confident managing uncertainty and undifferentiated presentations.
- Makes clear, safe clinical decisions under pressure.
- Communicates effectively with patients and colleagues.
- Works well within multidisciplinary teams.
- Values flexibility, collaboration and continuous improvement.
Location: Norfolk – Kings Lynn, Great Yarmouth or Central Norwich. Face‑to‑face base working with opportunities for remote shifts.
What’s in it for you:
- Hourly pay of £58.69 per hour plus enhancements for unsociable hours.
- Opportunity to join the NHS Pension Scheme.
- Enhanced Bank Holiday rates.
- Additional annual leave above statutory minimum based on service.
- Enhanced family leave – maternity, paternity and adoption leave and pay.
- Inclusive wellbeing benefits.
- Employee Assistance Programme including free 24/7 independent counselling and occupational health services.
- Professional development opportunities.
- Free membership to our reward and discount platform.
- Access to Blue Light Card and other NHS Discount Schemes.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS with barring disclosure and two references. Closing date: 04/06/2026. We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
We celebrate brave ideas and brave people. We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage. We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, people with disabilities, LGBTQ+ communities, neurodiverse individuals and other under‑represented groups. We’re dedicated to creating an inclusive environment where everyone feels they belong.
General Practitioner (GP) Urgent Care - Face to Face in Norwich employer: CLEO Systems 24 Ltd
CLEO Systems, as part of IC24, is an exceptional employer that prioritises employee growth and development within the dynamic field of healthcare technology. With a supportive hybrid work culture, competitive salary, and opportunities to collaborate with NHS stakeholders, employees can make a meaningful impact on patient outcomes while enjoying a balanced work-life environment. The company's commitment to continuous improvement and innovation makes it an attractive place for professionals seeking rewarding careers in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land General Practitioner (GP) Urgent Care - Face to Face in Norwich
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare field, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to urgent care. Role-play with a friend or use mock interview tools to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your clinical skills during interviews! Be ready to discuss real-life cases where you made quick decisions under pressure. This will demonstrate your ability to thrive in the fast-paced world of urgent care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace General Practitioner (GP) Urgent Care - Face to Face in Norwich
Some tips for your application 🫡
Show Your Passion for Urgent Care:When writing your application, let your enthusiasm for urgent care shine through! Share specific experiences that highlight your ability to make quick decisions and manage uncertainty. We want to see how you connect with the fast-paced nature of this role.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this position. Highlight relevant skills and experiences that align with the job description. We love seeing candidates who take the time to show us why they’re a perfect fit for our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate applications that are easy to read and get straight to the heart of your qualifications and motivations.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, it shows us you’re serious about joining our team at IC24!
How to prepare for a job interview at CLEO Systems 24 Ltd
✨Know Your Clinical Stuff
Brush up on your clinical knowledge, especially around urgent care scenarios. Be prepared to discuss how you would assess and manage a range of acute presentations. This shows that you can think on your feet and make confident decisions under pressure.
✨Showcase Your Teamwork Skills
Since this role involves working with multidisciplinary teams, be ready to share examples of how you've collaborated effectively in the past. Highlight any experiences where you’ve worked alongside other healthcare professionals to deliver patient care.
✨Demonstrate Flexibility
Talk about your adaptability and willingness to work in various urgent care settings, including face-to-face and remote roles. Mention any previous experiences where you had to adjust quickly to changing circumstances or patient needs.
✨Communicate Clearly
Effective communication is key in urgent care. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen actively and respond thoughtfully to questions, demonstrating your ability to connect with both patients and colleagues.