At a Glance
- Tasks: Support the Estates & Facilities team with daily operations and front of house assistance.
- Company: Join a dynamic NHS team focused on inclusive and supportive workplace culture.
- Benefits: Competitive salary, NHS pension, enhanced leave, and professional development opportunities.
- Other info: Embrace a diverse environment with opportunities for growth and inclusivity.
- Why this job: Make a real difference in a role that supports colleagues and visitors every day.
- Qualifications: Previous admin experience and strong communication skills are essential.
The predicted salary is between 25740 - 25740 £ per year.
The role is a fixed term 6 month opportunity to support the Estates & Facilities team in the Kingston House site.
The Facilities Assistant will serve as the first point of contact for colleagues, visitors and contractors, ensuring smooth day to day operations and providing front of house support alongside facilities administration, site coordination and workplace services.
Key Responsibilities
- Direct support to the Facilities Manager.
- Assist the Head of Estates and Facilities with mobilisation and operational setup of services on a new start up project.
- Update maintenance or CAFM systems with completed tasks using the Top Desk Reporting Portal.
- Raise purchase orders and manage suppliers.
- Maintain accurate records, logs and compliance documentation.
- Monitor and report progress against mobilisation objectives, escalating risks or delays to the Head of Estates and Facilities as required.
- Help embed a consistent Estates and Facilities service model across the new site and existing organisational locations.
Qualifications
- Previous administration experience.
- Excellent communication and customer service skills.
- Experience using IT systems, spreadsheets and reporting tools.
- Strong organisational skills and attention to detail.
- Ability to work independently and as part of a team.
- Proactive approach and ability to prioritise competing tasks.
Desirable
- Experience in a reception or facilities support role.
- Administration experience within healthcare, estates or facilities environments.
- MS Office qualifications, NVQ Level 2 Administration (or equivalent).
- Full driving licence.
Salary and Benefits
- Salary of £25,740 per annum.
- Opportunity to join the NHS Pension Scheme.
- Enhanced Bank Holiday rates.
- Additional annual leave above statutory minimum.
- Enhanced family leave (maternal, paternity and adoption leave and pay).
- Inclusive wellbeing benefits.
- Employee Assistance Programme (free 24/7 independent counselling and occupational health services).
- Professional development opportunities.
- Free membership to a reward and discount platform.
- Access to Blue Light Card and other NHS Discount Schemes.
Eligibility: Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and two references.
- We celebrate brave ideas and brave people. careers. ic24. org. uk
- Equal Opportunities and Safeguarding
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees.
This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups.
We're dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team at .
Facilities Assistant employer: CLEO Systems 24 Ltd
CLEO Systems, as part of IC24, is an exceptional employer that prioritises employee growth and development within the dynamic field of healthcare technology. With a supportive hybrid work culture, competitive salary, and opportunities to collaborate with NHS stakeholders, employees can make a meaningful impact on patient outcomes while enjoying a balanced work-life environment. The company's commitment to continuous improvement and innovation makes it an attractive place for professionals seeking rewarding careers in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Assistant
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Facilities Assistant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at CLEO Systems 24 Ltd
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at CLEO Systems 24 Ltd. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
