At a Glance
- Tasks: Lead digital clinical safety initiatives and ensure compliance with healthcare standards.
- Company: Join CLEO Systems, a mission-driven organisation transforming healthcare through technology.
- Benefits: Enjoy a competitive salary, generous leave, private healthcare, and ongoing professional development.
- Other info: Flexible hybrid working and a commitment to diversity and inclusion.
- Why this job: Make a real impact on patient care while working in a supportive and innovative environment.
- Qualifications: Registered clinician with experience in digital health and clinical safety.
The predicted salary is between 40500 - 49500 £ per year.
CLEO Systems is a mission‑driven, high‑performing organisation where our people can thrive, grow, and do their best work. We provide highly capable, innovative, and integrated software solutions across Integrated Urgent Care, and every role at CLEO Systems contributes to our purpose: simplifying connected care. Our mission, Clinical Excellence Online (CLEO), is centred on using technology to improve access to healthcare, reduce pressure on services, and put patients first. Supporting over 6 million patients, we work closely with the NHS to deliver impactful solutions across urgent care, primary care, community services and beyond.
We are seeking an experienced and enthusiastic Clinical Safety Officer to join our growing healthcare software business. Working as part of a dynamic team of clinical and non‑clinical professionals, you will be responsible for the efficient and effective management of digital clinical safety across CLEO Systems. You will provide expert leadership, guidance and support in relation to clinical safety standards, risk management and governance, ensuring our digital solutions are safe, effective and compliant. A key focus of this role will be supporting our Electronic Prescribing and Medicines Administration (ePMA) solutions, conducting clinical safety reviews, and providing approval for the implementation of new and upgraded digital solutions across the organisation.
Key Responsibilities
- Lead and oversee digital clinical safety activities across CLEO Systems.
- Provide specialist expertise in ePMA solutions and clinical safety governance.
- Develop, maintain and review clinical safety documentation, including hazard logs and clinical safety cases.
- Assess clinical risks associated with digital healthcare solutions and recommend mitigation strategies.
- Support the implementation and ongoing improvement of digital systems and services.
- Collaborate with NHS stakeholders, customers and internal teams to ensure safe and effective deployment of solutions.
- Ensure compliance with relevant clinical safety standards and best practice guidance.
About You
You will be a registered clinician with a passion for safe digital transformation in healthcare and a proven ability to work effectively with a range of stakeholders. To be successful in this role, you will have:
- Current registration with an appropriate professional body.
- At least two years' experience working within the digital health sector, either within the NHS or a healthcare software supplier.
- Experience of clinical safety and risk management in health IT environments.
- Knowledge and practical experience of hazard logs, clinical safety cases and clinical risk assessment processes.
- Experience working with NHS organisations and managing key stakeholder relationships.
- Excellent analytical, communication and problem-solving skills.
- A proactive and collaborative approach to delivering high‑quality outcomes.
What We Offer
At CLEO Systems, we value our people and are committed to supporting their wellbeing and professional development. As part of our team, you'll benefit from:
- Annual salary of £62,000 FTE
- Generous annual leave entitlement plus bank holidays
- Opportunity to join the company pension scheme
- Private healthcare
- Full home‑working equipment provided
- Access to our Heartbeat Wellbeing Programme
- Free, confidential 24/7 counselling and support service
- Ongoing learning and development opportunities
- A supportive and collaborative working environment
CLEO Systems is a wholly owned subsidiary of Integrated Care 24 (IC24), a leading not‑for‑profit social enterprise providing innovative and patient‑focused healthcare services. Together, we support over 6 million patients across a range of services including GP out‑of‑hours care, NHS 111, primary care and secondary care support services. Through our mission of Clinical Excellence Online, we contribute to improving access to health and social care while reducing demand on secondary care services.
Additional Information
Due to the nature of this position, employment is subject to:
- Proof of eligibility to work in the UK
- A satisfactory basic DBS check
- Receipt of two satisfactory references
Closing Date: Wednesday 2nd September 2026
Please note this advert may close sooner if sufficient applications are received.
Join Us
At CLEO Systems, we celebrate brave ideas and brave people. We are committed to equality, diversity and inclusion and welcome applications from all backgrounds, particularly those from underrepresented groups. If you require any reasonable adjustments during the recruitment process or would like an accessible version of any recruitment documents, please contact the recruitment team at careers@cleosystems.com. Visit CLEO Systems to find out more about how we're transforming healthcare through technology.
Clinical Safety Officer employer: CLEO Systems 24 Ltd
CLEO Systems, as part of IC24, is an exceptional employer that prioritises employee growth and development within the dynamic field of healthcare technology. With a supportive hybrid work culture, competitive salary, and opportunities to collaborate with NHS stakeholders, employees can make a meaningful impact on patient outcomes while enjoying a balanced work-life environment. The company's commitment to continuous improvement and innovation makes it an attractive place for professionals seeking rewarding careers in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Safety Officer
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like CLEO Systems 24 Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at CLEO Systems 24 Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like CLEO Systems 24 Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Safety Officer
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at CLEO Systems 24 Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at CLEO Systems 24 Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to CLEO Systems 24 Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at CLEO Systems 24 Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at CLEO Systems 24 Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research CLEO Systems 24 Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
