At a Glance
- Tasks: Greet patients, manage appointments, and handle administrative tasks with a friendly approach.
- Company: Join IC24, a leading not-for-profit social enterprise in healthcare.
- Benefits: Earn £12.71/hour, enjoy extra leave, and access NHS discounts.
- Other info: Inclusive workplace committed to diversity and professional growth.
- Why this job: Make a positive impact on patient care while developing your skills.
- Qualifications: Strong communication skills and ability to multitask under pressure.
The predicted salary is between 12 - 13 £ per hour.
- What You’ll Be Doing
- Warmly greet and check in patients, ensuring a positive first impression
- Book appointments and manage queries via phone, email, and in person
- Process prescription requests and accurately update patient records
- Handle payments, post, emails, and other administrative tasks
- Keep reception and consulting areas tidy and well-stocked
- Manage patient registrations and assist with online service queries
- Send referral forms and liaise with hospitals and community services
- Maintain strict confidentiality and comply with data protection regulations
- What You’ll Bring
- A calm, courteous, and caring approach
- Excellent communication and IT skills, including Microsoft Office
- Ability to multitask and work efficiently under pressure
- Strong commitment to confidentiality and data security
- Flexibility to cover shifts and adapt to changing priorities
- Accurate record-keeping and a friendly, approachable manner
Who are we?
We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services.
IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services.
IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
- Location
- Ship Street Surgery, Ground Floor/First Floor, Ship Street, Brighton, BN1 1AE
- What’s in it for you
- Hourly pay of £12.71
- Opportunity to join the NHS Pension Scheme
- Additional annual leave above statutory minimum based on service
- Enhanced family leave (maternity, paternity and adoption leave and pay)
- Inclusive wellbeing benefits
- Employee Assistance Programme including free 24/7 independent counselling and occupational health services
- Professional development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
- Eligibility / CV
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory standard DBS disclosure and two references.
We celebrate brave ideas and brave people. careers. ic24. org. uk
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups.
We’re dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team at careers@ic24. nhs. uk.
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Receptionist in Brighton employer: CLEO Systems 24 Ltd
CLEO Systems, as part of IC24, is an exceptional employer that prioritises employee growth and development within the dynamic field of healthcare technology. With a supportive hybrid work culture, competitive salary, and opportunities to collaborate with NHS stakeholders, employees can make a meaningful impact on patient outcomes while enjoying a balanced work-life environment. The company's commitment to continuous improvement and innovation makes it an attractive place for professionals seeking rewarding careers in healthcare.
