Workplace Experience Coordinator (6-month FTC)

Requirements

• You have some experience in an office, hospitality, retail, or customer-facing role (internships or part-time roles count).
• You’re organised and detail-oriented, with the ability to manage multiple tasks and stay on top of day-to-day responsibilities.
• You have a positive, helpful attitude and enjoy supporting others.
• You’re a clear communicator and comfortable asking questions or escalating when needed.
• You’re proactive and take initiative, even when working on smaller tasks.
• You’re comfortable using basic tools (e.g. Slack, Google Workspace) and open to learning new systems.
• You’re interested in workplace experience, office operations, or employee experience, and motivated to grow in this area.

Onsite Tues-Fri, Hours 8am-5pm

What the job involves

• We’re looking for a proactive and organised Workplace Coordinator to join our team. You’ll support the day-to-day running of the office and help create a welcoming, well-organised environment where our people can do their best work.
• This is an entry-level role within the Workplace Experience (WEX) team, ideal for someone early in their career who is eager to learn and take on a variety of operational and employee experience tasks.
• You’ll work closely with the WEX, People, and IT teams, supporting office operations, onboarding, and in-person experiences.
• You’ll play an important role in keeping things running smoothly — from maintaining office spaces and supporting events to helping deliver thoughtful employee experience moments.
• You’ll build strong foundations in workplace operations while developing the confidence to take on more ownership over time.
• You’ll support the day-to-day running of the office, helping to keep spaces clean, organised, and fully stocked with supplies and equipment.
• You’ll assist with managing post, deliveries, and visitor coordination, ensuring a smooth and welcoming in-office experience.
• You’ll help prepare meeting rooms and shared spaces, making sure they are set up and ready for use.
• You’ll support the setup and delivery of in-office events, team activities, and workplace initiatives.
• You’ll assist with onboarding by preparing desks, coordinating logistics, and helping create a positive first-day experience for new joiners.
• You’ll contribute to employee recognition efforts, including cards, gifts, and small “surprise & delight” moments.
• You’ll respond to workplace requests and tickets, providing support on basic queries and escalating more complex issues when needed.
• You’ll support the team with data tracking, simple reporting, and administrative tasks.
• You’ll contribute to small projects and lower-complexity initiatives within the WEX team, building confidence and ownership over time.
• You’ll communicate clearly with teammates and stakeholders, ensuring tasks are completed reliably and issues are escalated appropriately.