At a Glance
- Tasks: Lead AI-driven product teams to create meaningful chat experiences for users.
- Company: Join Cleo, a pioneering tech scaleup transforming financial well-being.
- Benefits: Competitive salary, equity options, generous leave, and professional development opportunities.
- Other info: Collaborative culture with clear career growth paths and regular team socials.
- Why this job: Shape the future of AI in personal finance and make a real impact.
- Qualifications: Experience in product management and leading teams in AI-driven projects.
The predicted salary is between 80000 - 100000 £ per year.
About Cleo
Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.
The Role
You’ll be a key member of our Machine Learning and Chat pillar, responsible for Cleo’s ability to have meaningful and delightful conversations with our users. This product area will be central to our vision of empowering people to make smarter financial decisions. You will:
- Own the vision and long term strategy for our ML/Chat Product pillar
- Lead three critical Machine Learning Product teams focusing on the following but not limited to Platform Development, Coach/Insights Generation, Experience & Onboarding, and the future capabilities of this product area
- Hire, build, develop, and lead a high performing product management team
- Lead and mentor a talented team of Lead Product Managers, fostering their career growth and strategic leadership skills
- Work closely with your partners in product, engineering, design, user research, and data to ensure Cleo is delivering to business and users' needs
- Consistently deliver impactful initiatives that deliver customer value and business results
We are looking for someone who has:
- Creativity in solving complex problems and a vision for the future of AI in personal finance
- Experience in managing product managers and a history of building new products (0→1) as well as a track record of shipping continuous product improvements, ideally for a consumer-facing mobile app
- Energy and drive to ensure that your product is successful and has an impact. People would describe you as a force of nature who cares about their team
- Previous experience related to leading multiple product teams in the context of using machine learning (ML) and generative AI to solve customer problems
Why Should I Apply?
- We have a clear Product Manager career growth framework so you’ll understand from day 1 how to develop your career and improve your skills at Cleo
- You’ll be joining an open and collaborative team where you’ll be heard and get to make a difference
- You’ll have the opportunity to help shape our product practices and culture
How Long Will the Process Take?
We aim to move as fast as possible. Usually, 2-3 weeks is enough time for us all to get to know each other.
What Do You Get for All Your Hard Work?
A competitive compensation package (base + equity). This role is PM5 level. Other benefits include:
- Generous pay increases for high-performers and high-growth team members
- Equity top-ups for team members getting promoted
- 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
- 6% employer-matched pension in the UK
- Company-wide performance reviews every 8 months
- Private Medical Insurance via Vitality, dental cover, and life assurance
- Enhanced parental leave
- Access to Learnerbly, Reforge, and other L&D portals
- 1 month paid sabbatical after 4 years at Cleo
- Regular socials and activities, online and in-person
- We'll pay for your OpenAI subscription
- Online mental health support via Spill
- And many more!
UK App access: The Cleo app is no longer downloadable in the UK. If you’re an existing user, you’ll still have access to the app. But some features won’t be available. Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we’ll be able to apply what we learn to better support our UK users in the future.
Product Director - AI - Chat experience employer: Cleo AI
Cleo is an exceptional employer that prioritises meaningful work and employee growth, particularly for those in the Product Director role. With a clear career progression framework, generous benefits including equity top-ups and enhanced parental leave, and a collaborative culture that values your input, Cleo empowers you to make a significant impact in the AI-driven financial sector while enjoying a supportive work environment in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Product Director - AI - Chat experience
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Cleo. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show your passion for AI and finance during interviews. Share your ideas on how you can contribute to Cleo's mission of empowering users with smart financial decisions.
✨Tip Number 3
Prepare for case studies or product challenges. Think about how you'd approach building a new feature for Cleo's chat experience and be ready to discuss your thought process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Cleo.
We think you need these skills to ace Product Director - AI - Chat experience
Some tips for your application 🫡
Show Your Passion for AI:When you're writing your application, let your enthusiasm for AI and its potential in personal finance shine through. We want to see how you envision the future of AI and how it can empower users like never before!
Highlight Your Leadership Skills:Make sure to showcase your experience in leading product teams. We’re looking for someone who can inspire and develop others, so share examples of how you've mentored team members and driven successful projects.
Be Specific About Your Achievements:Use concrete examples to illustrate your past successes in building products from scratch or improving existing ones. We love numbers and results, so don’t shy away from sharing metrics that demonstrate your impact!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Cleo AI
✨Know Your AI Stuff
Make sure you brush up on the latest trends in AI and machine learning, especially as they relate to personal finance. Be ready to discuss how these technologies can enhance user experience and drive financial well-being.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led product teams in the past. Highlight your ability to mentor and develop talent, as this role requires building a high-performing team. Think about specific challenges you've faced and how you overcame them.
✨Understand Cleo's Vision
Familiarise yourself with Cleo’s mission and recent achievements. Being able to articulate how your vision aligns with theirs will show that you're genuinely interested in the company and its goals.
✨Prepare for Problem-Solving Questions
Expect to tackle complex problem-solving scenarios during the interview. Practice articulating your thought process clearly and creatively, especially in relation to AI applications in finance. This will demonstrate your analytical skills and innovative thinking.
