At a Glance
- Tasks: Lead AI-driven product teams to create engaging chat experiences for users.
- Company: Join Cleo, a fast-growing fintech startup making waves in personal finance.
- Benefits: Competitive salary, equity options, generous leave, and professional development opportunities.
- Other info: Collaborative culture with clear career growth paths and regular team socials.
- Why this job: Shape the future of AI in finance while empowering users to make smarter decisions.
- Qualifications: Experience in product management and leading teams in machine learning and AI.
The predicted salary is between 80000 - 100000 £ per year.
About Cleo
Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.
The Role
You’ll be a key member of our Machine Learning and Chat pillar, responsible for Cleo’s ability to have meaningful and delightful conversations with our users. This product area will be central to our vision of empowering people to make smarter financial decisions. You will:
- Own the vision and long term strategy for our ML/Chat Product pillar
- Lead three critical Machine Learning Product teams focusing on the following but not limited to Platform Development, Coach/Insights Generation, Experience & Onboarding, and the future capabilities of this product area
- Hire, build, develop, and lead a high performing product management team
- Lead and mentor a talented team of Lead Product Managers, fostering their career growth and strategic leadership skills
- Work closely with your partners in product, engineering, design, user research, and data to ensure Cleo is delivering to business and users' needs
- Consistently deliver impactful initiatives that deliver customer value and business results
We are looking for someone who has:
- Creativity in solving complex problems and a vision for the future of AI in personal finance
- Experience in managing product managers and a history of building new products (0→1) as well as a track record of shipping continuous product improvements, ideally for a consumer-facing mobile app
- Energy and drive to ensure that your product is successful and has an impact. People would describe you as a force of nature who cares about their team
- Previous experience related to leading multiple product teams in the context of using machine learning (ML) and generative AI to solve customer problems
Why Should I Apply?
- We have a clear Product Manager career growth framework so you’ll understand from day 1 how to develop your career and improve your skills at Cleo
- You’ll be joining an open and collaborative team where you’ll be heard and get to make a difference
- You’ll have the opportunity to help shape our product practices and culture
How Long Will the Process Take?
We aim to move as fast as possible. Usually, 2-3 weeks is enough time for us all to get to know each other.
What Do You Get for All Your Hard Work?
A competitive compensation package (base + equity). This role is PM5 level. Benefits include:
- Generous pay increases for high-performers and high-growth team members
- Equity top-ups for team members getting promoted
- 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
- Employer-matched pension in the UK
- Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec)
- Private Medical Insurance via Vitality, dental cover, and life assurance
- Enhanced parental leave
- Access to Learnerbly, Reforge, and other L&D portals
- 1 month paid sabbatical after 4 years at Cleo
- Regular socials and activities, online and in-person
- We'll pay for your OpenAI subscription
- Online mental health support via Spill
- And many more!
UK App access: The Cleo app is no longer downloadable in the UK. If you’re an existing user, you’ll still have access to the app. But some features won’t be available. Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we’ll be able to apply what we learn to better support our UK users in the future.
Product Director - AI - Chat experience in London employer: Cleo AI
Cleo is an exceptional employer that empowers its employees to make a meaningful impact in the world of personal finance through innovative AI solutions. With a strong focus on career growth, a collaborative work culture, and generous benefits including equity opportunities and enhanced parental leave, Cleo fosters an environment where creativity and leadership thrive. Located in a vibrant tech hub, employees enjoy regular social activities and access to professional development resources, making it an ideal place for those looking to advance their careers while contributing to a purpose-driven mission.
StudySmarter Expert Advice🤫
We think this is how you could land Product Director - AI - Chat experience in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Cleo. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show your passion for AI and finance during interviews. Share your ideas on how you can enhance Cleo's chat experience – they love creativity!
✨Tip Number 3
Prepare for behavioural questions by thinking of examples where you've led teams or tackled complex problems. They want to see your energy and drive!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining the team.
We think you need these skills to ace Product Director - AI - Chat experience in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for AI and personal finance shine through. We want to see that you genuinely care about making a difference in people's financial lives!
Tailor Your Experience:Make sure to highlight your relevant experience in managing product teams and building new products. We’re looking for someone who can lead with creativity and energy, so don’t hold back on showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see how your skills align with our needs. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Cleo!
How to prepare for a job interview at Cleo AI
✨Know Your Product Inside Out
Before the interview, dive deep into Cleo's product offerings, especially the AI and chat features. Understand how they empower users in their financial journeys. This knowledge will help you articulate your vision for the ML/Chat Product pillar and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Style
As a Product Director, you'll be leading multiple teams. Be prepared to discuss your leadership philosophy and how you've successfully built and mentored high-performing teams in the past. Share specific examples of how you've fostered creativity and collaboration among product managers.
✨Prepare for Problem-Solving Scenarios
Expect to tackle complex problems during the interview. Think about challenges you've faced in previous roles, particularly related to AI and machine learning. Prepare to discuss your approach to solving these issues and how you can apply that experience to enhance Cleo's product offerings.
✨Align with Cleo's Vision
Cleo is all about empowering users to make smarter financial decisions. Make sure to express how your personal values align with this mission. Discuss your passion for using technology to improve financial well-being and how you envision contributing to Cleo's future success.
