At a Glance
- Tasks: Lead AI product development to empower users in personal finance through innovative machine learning solutions.
- Company: Join Cleo, a rapidly growing tech startup making waves in financial well-being.
- Benefits: Competitive salary, equity options, generous leave, and extensive health benefits.
- Other info: Collaborative culture with clear career growth opportunities and regular team socials.
- Why this job: Shape the future of AI in finance and make a real impact on people's lives.
- Qualifications: Experience in product management and leading teams in AI-driven projects.
The predicted salary is between 90000 - 120000 £ per year.
About Cleo
Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.
The Role
You’ll be a key member of our Machine Learning and Chat pillar, responsible for Cleo’s ability to have meaningful and delightful conversations with our users. This product area will be central to our vision of empowering people to make smarter financial decisions. You will:
- Own the vision and long term strategy for our ML/Chat Product pillar
- Lead three critical Machine Learning Product teams focusing on the following but not limited to Platform Development, Coach/Insights Generation, Experience & Onboarding, and the future capabilities of this product area
- Hire, build, develop, and lead a high performing product management team
- Lead and mentor a talented team of Lead Product Managers, fostering their career growth and strategic leadership skills
- Work closely with your partners in product, engineering, design, user research, and data to ensure Cleo is delivering to business and users' needs
- Consistently deliver impactful initiatives that deliver customer value and business results
We are looking for someone who has:
- Creativity in solving complex problems and a vision for the future of AI in personal finance
- Experience in managing product managers and a history of building new products (0→1) as well as a track record of shipping continuous product improvements, ideally for a consumer-facing mobile app
- Energy and drive to ensure that your product is successful and has an impact. People would describe you as a force of nature who cares about their team
- Previous experience related to leading multiple product teams in the context of using machine learning (ML) and generative AI to solve customer problems
Why Should I Apply?
- We have a clear Product Manager career growth framework so you’ll understand from day 1 how to develop your career and improve your skills at Cleo
- You’ll be joining an open and collaborative team where you’ll be heard and get to make a difference
- You’ll have the opportunity to help shape our product practices and culture
How Long Will the Process Take?
We aim to move as fast as possible. Usually, 2-3 weeks is enough time for us all to get to know each other.
What Do You Get for All Your Hard Work?
A competitive compensation package (base + equity). This role is PM5 level. Benefits include:
- Generous pay increases for high-performers and high-growth team members
- Equity top-ups for team members getting promoted
- 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
- Employer-matched pension in the UK
- Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec)
- Private Medical Insurance via Vitality, dental cover, and life assurance
- Enhanced parental leave
- Access to Learnerbly, Reforge, and other L&D portals
- 1 month paid sabbatical after 4 years at Cleo
- Regular socials and activities, online and in-person
- We'll pay for your OpenAI subscription
- Online mental health support via Spill
- And many more!
UK App access: The Cleo app is no longer downloadable in the UK. If you’re an existing user, you’ll still have access to the app. But some features won’t be available. Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we’ll be able to apply what we learn to better support our UK users in the future.
Director, AI Product — Lead ML/Chat for Personal Finance in London employer: Cleo AI
Cleo is an exceptional employer that empowers its employees to make a meaningful impact in the world of personal finance through innovative AI solutions. With a strong focus on career growth, competitive compensation, and a collaborative work culture, Cleo offers unique benefits such as generous annual leave, equity top-ups, and access to professional development resources. Join us in a dynamic environment where your contributions are valued, and you can help shape the future of financial well-being for millions.
StudySmarter Expert Advice🤫
We think this is how you could land Director, AI Product — Lead ML/Chat for Personal Finance in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Cleo. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by diving deep into Cleo's products and values. Show us you’re not just another candidate; demonstrate your passion for personal finance and AI!
✨Tip Number 3
Practice your storytelling skills. We love hearing about your past experiences and how they shaped your vision for AI in personal finance. Make it engaging!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always on the lookout for talent like yours!
We think you need these skills to ace Director, AI Product — Lead ML/Chat for Personal Finance in London
Some tips for your application 🫡
Show Your Passion for AI and Finance:When writing your application, let your enthusiasm for AI in personal finance shine through. We want to see how you can creatively solve complex problems and your vision for the future of this field.
Highlight Your Leadership Experience:Make sure to showcase your experience in managing product teams. We’re looking for someone who can lead and mentor others, so share examples of how you've developed high-performing teams in the past.
Be Specific About Your Achievements:Use concrete examples to illustrate your track record of building new products and shipping improvements. We love numbers and results, so don’t hold back on sharing your successes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Cleo!
How to prepare for a job interview at Cleo AI
✨Know Your AI and ML Stuff
Make sure you brush up on the latest trends in AI and machine learning, especially as they relate to personal finance. Be ready to discuss how these technologies can enhance user experience and drive financial decision-making.
✨Showcase Your Leadership Skills
Since this role involves leading multiple product teams, prepare examples of how you've successfully managed and mentored teams in the past. Highlight your ability to foster growth and collaboration among team members.
✨Understand Cleo's Vision
Dive deep into Cleo’s mission and values. Be prepared to articulate how your vision aligns with theirs and how you can contribute to empowering users in their financial journeys.
✨Prepare for Problem-Solving Scenarios
Expect to tackle some complex problem-solving questions during the interview. Think about real-world scenarios where you've used creativity to overcome challenges, particularly in product development or user engagement.