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Content Designer
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Cleo AI
Content Designer

Content Designer

London Full-Time 38880 - 50674 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create engaging content for financial products and improve user interactions.
  • Company: Join Cleo, a fast-growing tech startup revolutionising personal finance management.
  • Benefits: Enjoy flexible working, competitive pay, and 25 days annual leave plus perks.
  • Why this job: Be part of a mission to empower people financially while collaborating with a creative team.
  • Qualifications: Degree in English, Communications, or related fields; strong writing and editing skills required.
  • Other info: Hybrid work model with regular team socials and a supportive progression plan.

The predicted salary is between 38880 - 50674 £ per year.

  • Collaborating with product designers, researchers, analysts, and developers to create products that improve how people manage their money
  • Designing content for new conversational flows be these jokes for existing modes (like roast and hype) or creating financial insights to help people budget better or spend more wisely
  • Gathering and creating data to help train our large language model on Cleo’s distinct tone of voice
  • Analysing user asks to improve Cleo’s understanding of their questions and needs
  • Coordinating with researchers and product designers to identify limitations of our current tooling and helping to improve them

    • What we’re looking for

  • A degree in an area related to English, Linguistics, Communications, Psychology, Business, Tech, etc
  • A passionate writer, with an interest in writing for user-centred products
  • A desire to learn, this is a varied role working closely with data scientists and AI, so an interest in new technologies is really important, though training will be provided
  • A collaborative approach to writing – at least once a week we get together as a team to throw ideas out and try and write lines for the app
  • An ability to adapt to different writing styles, voices and mediums
  • Strong proofreading and editing skills
  • Someone passionate about Cleo’s mission: empowering people to build a life beyond their paycheck

    • How long will the process take?

    We aim to move as fast as possible. Usually 2-3 weeks is enough time for us all to get know each other.

    Step 1: An initial call with a member of our Talent team to find out more about your experience and why you want to work at Cleo

    Step 2: A 45 mins call with our Head of Content Design to talk through your writing experience and approach and tell you more about Cleo’s content design team

    Step 3: A 60 mins task interview working in collaboration with a couple of our content designers

    Step 4: A final 45 mins behavioural interview based around Cleo’s values

    What do you get for all your hard work?

  • A competitive compensation package with regular reviews. You can view our public progression framework and salary bandings here: – This position is a CD2 level and we can pay £38,880 – £50,674 p.a depending on experience.
  • Work at one of the fastest-growing tech startups, backed by top VC firms like Sofina, Balderton & EQT Ventures.
  • A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
  • Flexibility : We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means all the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleons to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks.
  • Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members who live in London to be at the office 1-2 times a week. On Thursdays, we buy you lunch but you can come to the office on whichever days work best for you! Remote work is ok too in UK or US East Coast time zones.
  • Other benefits; 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)Check out our new benefits package here: employer-matched pension in the UKCompany-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec): Generous pay increases for high-performers and high-growth team membersEquity top-ups for team members getting promoted Private Medical Insurance via Vitality, dental cover, and life assuranceEnhanced parental leave1 month paid sabbatical after 4 years at CleoRegular socials and activities, online and in-personWe\’ll pay for your OpenAI subscriptionOnline mental health support via SpillAnd many more!

    • Content Designer employer: Cleo AI

    Cleo is an exceptional employer that prioritises employee well-being and growth, offering a competitive compensation package alongside a clear progression plan. With a hybrid-first work culture that promotes flexibility, employees can balance their personal lives while contributing to meaningful projects in a fast-paced tech startup environment. The supportive atmosphere encourages collaboration and innovation, making it an ideal place for passionate individuals looking to make a real impact in the financial health space.
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    Contact Detail:

    Cleo AI Recruiting Team

    View Cleo AI Profile

    StudySmarter Expert Advice 🤫

    We think this is how you could land Content Designer

    ✨Tip Number 1

    Familiarise yourself with Cleo's tone of voice and content style. Spend some time using the app and engaging with its features to understand how the content is designed to resonate with users. This will help you align your ideas during discussions with the team.

    ✨Tip Number 2

    Showcase your collaborative spirit by preparing examples of past teamwork in writing projects. Be ready to discuss how you’ve worked with designers, researchers, or developers to create user-centred content, as this role heavily relies on collaboration.

    ✨Tip Number 3

    Brush up on your understanding of conversational design and AI technologies. Since you'll be working closely with data scientists and AI, having a basic grasp of these concepts will demonstrate your eagerness to learn and adapt to new technologies.

    ✨Tip Number 4

    Prepare for the task interview by practising writing in different styles and voices. Try creating content that fits various scenarios, such as financial insights or playful conversational flows, to showcase your versatility and creativity during the interview process.

    We think you need these skills to ace Content Designer

    Strong Writing Skills
    User-Centred Design
    Collaborative Approach
    Adaptability to Different Writing Styles
    Proofreading and Editing Skills
    Analytical Skills
    Understanding of Conversational Flows
    Interest in Technology and AI
    Communication Skills
    Data Gathering and Analysis
    Creativity in Content Creation
    Ability to Work in a Team
    Passion for Financial Literacy
    Attention to Detail

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in content design, writing, and collaboration. Emphasise any projects where you've worked with product designers or data scientists, as this aligns with the role's requirements.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for user-centred products and Cleo’s mission. Share specific examples of your writing style and how you adapt to different voices, as this is crucial for the position.

    Showcase Your Writing Skills: Include samples of your writing that demonstrate your ability to create engaging content. If possible, provide examples that reflect a conversational tone or financial insights, as these are key aspects of the role.

    Highlight Collaborative Experiences: Mention any past experiences where you collaborated with teams to brainstorm ideas or develop content. This will show your ability to work well in a team setting, which is important for this position.

    How to prepare for a job interview at Cleo AI

    ✨Show Your Passion for User-Centred Design

    Make sure to express your enthusiasm for writing user-centred content. Share examples of how you've previously tailored your writing to meet user needs, and demonstrate your understanding of the importance of user experience in content design.

    ✨Prepare for Collaborative Tasks

    Since the role involves working closely with other content designers, be ready to showcase your collaborative skills. Think of past experiences where you successfully worked in a team to brainstorm ideas or solve problems together.

    ✨Demonstrate Adaptability in Writing Styles

    Be prepared to discuss how you can adapt your writing style to fit different tones and voices. Bring samples of your work that illustrate your versatility, especially in creating engaging content for various platforms.

    ✨Familiarise Yourself with Cleo’s Mission

    Research Cleo’s mission and values thoroughly. Be ready to articulate why you are passionate about empowering people to manage their finances better, and how your personal values align with those of the company.

    Content Designer
    Cleo AI
    Location: London
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    • Content Designer

      London
      Full-Time
      38880 - 50674 £ / year (est.)
    • C

      Cleo AI

      50-100
      View Cleo AI Profile
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