Chief Product Officer

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.

About Cleo: Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We’re hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.

Cleo are seeking a seasoned, world-class Chief Product Officer (CPO) to join its leadership team and help steer the company through the next phase of growth. Reporting to the Founder CEO, and ideally based in London, the CPO will have full ownership of the product vision, strategy, and accountability for delivering the product roadmap. You will inherit a passionate and high-performing team of product professionals, and will lead and mentor this group to build a world-class product management organisation. You are an inspiring leader and role model, able to attract new, outstanding and diverse talent into the product org. This is a unique and career-defining opportunity to join a mission-driven, already successful, high-growth, internationalising, pre-IPO consumer fintech at a pivotal moment in its history and be able to help shape the company's growth path by designing and building a best-in-class product strategy.

Role responsibilities:

• Lead the definition and delivery of a clear and cohesive product strategy to deliver Cleo’s overall mission objective and wider strategic imperatives, working closely in collaboration with the founder CEO, executive leadership team, and wider business.
• Build a world-class product management function. Attract and retain highly engaged and capable top talent.
• Ensure clarity of roles and responsibilities to underpin best-in-class execution and delivery.
• Lead and mentor the existing team of product managers, product leads, and product directors. Help them take risks. Get them to test hypotheses and break it all down into smaller steps.
• Set clear objectives and key results with leadership and the wider business at large. Regularly check in on progress, learn, adjust, then learn some more.
• Deliver great product for users at pace with relentless focus on delivery. Instil a sense of pace, ownership, and accountability across the product organisation.
• Reduce dependencies, remove blockers, and align stakeholders, working closely with the leadership, in particular the CMO, VP Tech, VP of Design, and VP of Growth.
• Become a key contributor and valued member of Cleo’s executive leadership team.

We’re looking for a Product leader with a wealth of experience from B2C high-growth investor-backed tech companies. You will be passionate, creative, and thrive in a fast-paced and ever-changing environment. You care deeply about developing people and fostering inclusive teams.

Our key requirements:

• Seasoned product leadership, strategy, and vision in a growth-focused B2C environment.
• Experience leading a portfolio of exciting, creative, and disruptive products characterised by first-class user experience, reliability, and scalability.
• People leadership: An inspiring, engaging people leader and outstanding communicator.
• Proven track record in building organizational structures that support high growth and efficiency, attracting and developing top talent, and motivating teams.
• Execution-focused product delivery and bias for action: Proven ability to build world-class products loved by users, delivering high-quality products on time and within budget.
• Creative and disruptive mindset: A highly creative thinker with a background in exciting, disruptive consumer brands. Analytical with a structured problem-solving approach. Metrics and ROI-driven.
• Communication, influencing, and stakeholder management skills: Effective communicator with the ability to build strong cross-functional relationships, influence at executive and board levels, and instil confidence across the leadership team.
• Cultural, mission, and values fit: Strong alignment with Cleo’s values, purpose, and culture. Suited to working in a high-growth, disruptive, founder-led company.

What do you get for all your hard work?

• A competitive compensation package (base + equity) with reviews every 8 months.
• Work at one of the fastest-growing tech startups, backed by top VC firms like Sofina, Balderton & EQT Ventures.
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility: We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means all the usual perks but it also means flexibility.
• Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come to the office on whichever days work best for you!

Other benefits:

• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo).
• 6% employer-matched pension in the UK.
• Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec): Generous pay increases for high-performers and high-growth team members.
• Equity top-ups for team members getting promoted.
• Private Medical Insurance via Vitality, dental cover, and life assurance.
• Enhanced parental leave.
• 1 month paid sabbatical after 4 years at Cleo.
• Regular socials and activities, online and in-person.
• We'll pay for your OpenAI subscription.
• Online mental health support via Spill.
• And many more!