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For Companies At a Glance
- Tasks: Negotiate hire terms, manage customer enquiries, and maintain rental databases.
- Company: Clee Hill is the UK's largest compaction and surface dressing hire company, established in 1965.
- Benefits: Enjoy a competitive salary, annual bonus, pension contributions, and life assurance.
- Why this job: Join a committed team with over 60 years of service excellence and a nationwide presence.
- Qualifications: Previous experience in a similar role and proficiency in Microsoft Office required.
- Other info: Position based at Corby Depot, working hours are Monday to Friday, 8:00am to 5:00pm.
The predicted salary is between 28800 - 42000 £ per year.
- Competitive salary dependent upon qualifications and experience
- Discretionary annual bonus scheme
- Employer contributory pension
- Life Assurance
About us:
Established in 1965, employing over 190 staff and with a turnover in excess of £20m, Clee Hill is the largest compaction and surface dressing hire company in the UK. We also operate a ‘general purpose’ fleet of compact and mid-range sized construction and materials handling equipment across the UK. We have been operating over 60 years which is a testament to our culture of “committed to service in everything we do.”
Clee Hill Plant has a nationwide network of 9 depots (Glasgow, Darlington, Stoke, Chesterfield, Ludlow, Corby, Andover, Dartford and Newton Abbot) with a fleet of over 2,500 machines.
The Role
We have a vacancy for a Hire Controller at our Corby Depot (NN18 8AA). Basic hours are 8:00am until 5:00pm Monday to Friday.
Reporting to the Depot Manager the main purpose is to negotiate best hire terms for the Company and take off hire notifications whilst maintaining the Rental Management system.
Key Duties:
- Deal with customer hire enquiries, negotiating best hire terms for CHP and taking off hire notifications. Correctly completing Hire Agreements, checking customer credit limit / “Accounts on Stop” and dealing effectively with all related paperwork.
- Maintain the Rental Management (RM) and Customer Relationship Management (CRM) database and ensure relating exception reports are regularly reviewed and updated.
- On receipt of damage/missing report from the workshop notify customers by telephone and e-mail confirmation damage notification. Agree damage charges with customers and process associated paperwork for invoicing.
Full job description can be provided upon request
Candidate Profile:
The successful candidate must have previous experience in a similar role and be proficient and confident in using Microsoft Office applications.
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Hire Controller employer: Clee Hill Plant Limited
Contact Detail:
Clee Hill Plant Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Familiarise yourself with the hire industry, especially in compaction and surface dressing. Understanding the specific terminology and processes will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the construction and hire sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at Clee Hill.
✨Tip Number 3
Brush up on your negotiation skills. Since the role involves negotiating hire terms, being able to demonstrate your ability to negotiate effectively can give you a significant advantage.
✨Tip Number 4
Research Clee Hill's operations and values. Understanding their commitment to service and how they operate across their depots will allow you to tailor your conversation during the interview to align with their goals.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Hire Controller position. Tailor your application to highlight relevant experience and skills that match these criteria.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved customer service, negotiation, or database management. Use specific examples to demonstrate your proficiency in these areas.
Showcase Technical Skills: Since the role requires proficiency in Microsoft Office applications, mention any relevant software skills you possess. If you have experience with Rental Management or Customer Relationship Management systems, be sure to include that as well.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the Hire Controller position. Make sure to express your enthusiasm for the company and its commitment to service.
How to prepare for a job interview at Clee Hill Plant Limited
✨Know the Company Inside Out
Before your interview, make sure you research Clee Hill thoroughly. Understand their history, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Demonstrate Your Negotiation Skills
As a Hire Controller, negotiation is key. Prepare examples from your past experiences where you've successfully negotiated terms or resolved conflicts. Be ready to discuss how you can apply these skills to benefit Clee Hill.
✨Familiarise Yourself with Rental Management Systems
Since the role involves maintaining the Rental Management system, brush up on any relevant software you’ve used before. If you have experience with similar systems, be prepared to discuss how you managed data and customer relationships effectively.
✨Prepare for Customer Interaction Scenarios
You’ll be dealing with customer hire enquiries and damage notifications. Think of potential scenarios you might face and how you would handle them. Practising your responses will help you feel more confident during the interview.
