At a Glance
- Tasks: Join us as a Technology Solutions Specialist, bridging client needs with innovative tech solutions.
- Company: Clearwave Enterprise Solutions, a forward-thinking tech company in York.
- Benefits: Competitive salary, profit sharing, remote work, and 28 days holiday.
- Other info: Dynamic environment with a supportive culture and clear career progression.
- Why this job: Exciting opportunity for growth into an Operations Manager role with hands-on tech experience.
- Qualifications: Curious mindset, strong communication skills, and a willingness to learn.
We are primarily seeking an individual who is ambitious, driven and ready for an exciting new challenge. If you are someone who has an enquiring mind, a desire for self-improvement and is passionate about technology then we would encourage you to apply for this role. Apply to join our forward-thinking company in York as a Technology Solutions Specialist with the opportunity to progress to Operations Manager depending on performance.
This role has an unusual and unique combination of design, build, and support facets. You’ll play a vital role in the delivery of our products, bridging the gap between gathering requirements and long-term client satisfaction.
Career Progression & Growth Potential: We recognise that the successful candidate may not initially possess every skill listed for this role. What matters most is your ability to demonstrate strong potential, personal accountability, and a capacity to develop into the role of Operations Manager as the business scales.
Please note: This is NOT a traditional IT helpdesk role.
What You’ll Be Doing
As a Technology Solutions Specialist you will be involved across a broad spectrum of products and it is for this reason we are looking for an ambitious yet open-minded individual with the potential to grow and develop. Below are the four key areas that you’d be involved within the role.
- Product Architecture & Solution Design: Turn received client requirements into working product designs alongside sales and client management. Outline delivery plans, submit PO requests to Finance, and schedule resources. Train client end-users to ensure high adoption and full use of the tech. Work with R&D to test new tools for future client solutions.
- Product Delivery & Deployment: Agree project timelines with account teams and clients. Build and configure chosen product setups to specification. Lead go-live milestones for a smooth move into production. Coordinate with Finance for final invoicing and account teams for project reviews.
- Product Support & Maintenance: Provide technical support and keep client systems healthy. Schedule regular system checks and maintenance routines. Manage spare parts, repairs, and third-party supplier links. Meet strict SLAs and share service improvement ideas internally.
- Data & Systems Integrity: Keep internal systems accurate across all projects and support tickets.
What We’re Looking For
We’re looking for someone with a curious mind, diligent yet flexible in their approach to their work and solving problems. You might not have all the skills listed below but with the right mindset you’ll be coached and trained to develop in those areas you are unfamiliar with.
Key Skills Sought:
- Technical Implementation: Hands-on experience deploying and troubleshooting cloud, modern workplace, or software solutions.
- Architecture & Documentation: Skilled in creating technical specs, workflow maps, and clear project delivery plans.
- Client Communication: Confident leading client handovers, running product training, and managing expectations.
- Commercial Awareness: Comfortable working with Finance and account teams on POs, project reviews, and invoicing.
- Lifecycle Management: Disciplined with routine system checks, supplier management, SLA tracking, and accurate record-keeping.
Ideal Candidate Background:
- Systems Deployment Specialist
- Professional Services Engineer
- Technical Solutions Engineer / Systems Architect
Why Join Clearwave?
If you are looking for something different, something challenging and equally rewarding you should apply.
- Career Progression to Operations Manager: Clear pathway for a candidate who demonstrates capability and growth potential to advance into an Operations Manager role.
- Competitive Package & Profit Sharing: In addition to a competitive salary starting at £30,000 annually, you will participate in company profit sharing, directly aligning your success with the business's growth.
- Professional Growth: Expand your hybrid skill set across technical architecture, project delivery, vendor management, and business transformation within a growing BTSP model.
- Salary: £30,000 per annum (37.5 hours per week Mon to Fri, no weekends).
- Pension & Benefits: Competitive pension scheme and a performance-based bonus every six months.
- Remote working: One day per week (following the initial training period).
- Holidays: 28 days (including bank holidays).
- Growth: Career progression for the right person (if desired).
- Culture: A positive, "can-do" environment where initiative is rewarded and you are supported.
About Clearwave Enterprise Solutions
Clearwave Enterprise Solutions Limited is a forward-thinking Business Transformation Solutions Provider (BTSP) helping small and growing businesses across the UK improve efficiency, operational effectiveness, and profitability through technology. We don’t just manage IT and Servers; we bridge the gap between people, technology, and commercial strategy. Using our Identify, Align, and Empower process, we set up tech that helps our clients work better and grow.
Information Technology Solutions Specialist employer: Clearwave Enterprise Solutions Limited
Clearwave Enterprise Solutions is an exceptional employer located in York, offering a dynamic work environment that fosters personal and professional growth. With a clear pathway for career progression to Operations Manager, competitive salary packages, and a supportive culture that rewards initiative, employees are encouraged to develop their skills across various technical and project management areas. The company also promotes a healthy work-life balance with remote working options and generous holiday allowances, making it an attractive place for ambitious individuals passionate about technology.
Contact Details:
Clearwave Enterprise Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Solutions Specialist
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Clearwave Enterprise Solutions Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Clearwave Enterprise Solutions Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Clearwave Enterprise Solutions Limited!
✨Direct Apply to Clearwave Enterprise Solutions Limited
Let's not forget to apply directly through the Clearwave Enterprise Solutions Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Information Technology Solutions Specialist
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Clearwave Enterprise Solutions Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Clearwave Enterprise Solutions Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Clearwave Enterprise Solutions Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
