At a Glance
- Tasks: Support customers and dealers with battery health reports and diagnostic tests.
- Company: Join ClearWatt, a fast-growing EV technology company transforming the automotive industry.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic role with exposure to various business functions in a thriving industry.
- Why this job: Be part of a team shaping the future of electric vehicle sales and support.
- Qualifications: Experience in customer support or operations is a plus; adaptability and problem-solving are key.
The predicted salary is between 35000 - 40000 £ per year.
Operations Executive London (Hybrid) £35,000–£40,000 depending on experience
ClearWatt is building the confidence layer for the used EV market. We provide battery health testing, EV diagnostics and real-world EV insights to consumers, dealers and enterprise partners across the UK. Our technology is helping bring transparency and trust to one of the fastest-growing areas of the automotive industry. We're now looking for an Operations Executive to join the team and help support our growing customer and dealer base.
One day you might be helping a customer understand their battery health report, the next supporting a dealer with a diagnostic test, managing hardware shipments, or helping improve an internal process.
- Helping troubleshoot issues relating to EV diagnostic testing and reports
- Monitoring and responding to support inboxes
- Assisting with preparation, dispatch and inventory management of diagnostic hardware kits
- Supporting dealer onboarding and account management activities
- Following up on outstanding invoices and helping maintain strong payment discipline
- Supporting wider operational and administrative activities as the business grows
Previous experience in customer support, operations, customer success, administration or account management would be beneficial, but attitude, adaptability and problem-solving ability are more important than direct industry experience.
Join one of the UK's fastest-growing EV technology businesses - Help shape how consumers and dealers buy and sell electric vehicles - Gain exposure across operations, customer success, technology and commercial functions.
Operational Resilience Manager - CEO Office in City of London employer: ClearWatt
ClearWatt is an exceptional employer that offers a dynamic and supportive work environment in the heart of London. As part of a rapidly growing startup, you'll have the opportunity to work closely with the leadership team, gaining invaluable experience across various functions while contributing to the transition to electric vehicles. With a strong emphasis on employee growth, adaptability, and ownership, ClearWatt fosters a culture where your contributions truly matter, making it an exciting place for those looking to make a meaningful impact.
