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- Tasks: Coordinate installation appointments and manage customer queries efficiently.
- Company: Forward-thinking engineering technology company with a dynamic team.
- Benefits: Gain valuable experience in a supportive environment on a 6-month contract.
- Why this job: Be the vital link between customers and engineers, making a real difference.
- Qualifications: Strong communication skills and multitasking abilities; coordination experience is a plus.
- Other info: Join a collaborative team and enhance your problem-solving skills.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Our client, a forward-thinking Engineering technology company, is currently recruiting for a Service Coordinator to join their coordination team for a 6 Month FTC. The Service Coordinator will be responsible for contacting our client\’s Connects portfolio of commercial customers to arrange installation appointments including exchanges, maintenance and new connections.
This role will be a 6 Month Fixed term contract
Responsibilities
- Efficiently arranging appointments for engineers within your region considering travel time, engineer skill/authorisation levels and customer demand.
- Handling high volumes of inbound and outbound customer queries in relation to appointment booking, via telephony and email
- Responding to general customer enquiries according to the requirements of customer contracts
Qualifications
- Up to 2 years experience in Coordination/Scheduling – desirable but not essential
- Keyboard/Personal computer skills
- Strong multitasking and problem-solving skills
- Strong written and spoken communication
Please apply as directed
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Service Coordinator (6 Month FTC) employer: Clearwater People Solutions
Contact Detail:
Clearwater People Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator (6 Month FTC)
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering tech field and let them know you're on the hunt for a Service Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on articulating your experience in coordination and how you handle customer queries. This will help you feel more confident when it’s time to shine.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest in a Service Coordinator position. Show them you’re eager and ready to jump in!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application for the Service Coordinator role. Plus, it shows you’re serious about joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Service Coordinator (6 Month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in coordination or scheduling. We want to see how your skills match the role, so don’t be shy about showcasing your multitasking and problem-solving abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Service Coordinator role and how your background makes you a great fit. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves handling customer queries, make sure your written application reflects your strong communication skills. Clear, concise language will show us you can handle the demands of the job with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Clearwater People Solutions
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Service Coordinator. Familiarise yourself with appointment scheduling, customer queries, and the specific needs of commercial customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves handling customer queries, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, whether through email or over the phone. This will demonstrate your strong written and spoken communication skills.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to multitask or solve problems under pressure. Be ready to share these experiences during the interview, as they’ll want to see how you handle challenges, especially when coordinating appointments and managing customer expectations.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows that you’re not just interested in any job, but specifically in how you can contribute to their team.
