At a Glance
- Tasks: Conduct quality assurance reviews and enhance processes in a leading not-for-profit organisation.
- Company: Join a market-leading not-for-profit with a commitment to excellence.
- Benefits: Competitive salary, supportive work culture, and opportunities for professional growth.
- Why this job: Make a real difference by improving quality and efficiency in essential services.
- Qualifications: Experience in quality assurance within the UK financial services sector.
- Other info: Collaborative team environment with a focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a market-leading not-for-profit organisation, is currently recruiting a Quality Assurance Senior Analyst to join their Quality Assurance team. The Quality Assurance Senior Analyst will be responsible completing quality assurance reviews to ensure policies and procedures are being followed and collaborate with colleagues to identify process and control improvements.
Key Responsibilities for the Quality Assurance Senior Analyst:
- Contribute to a robust Quality Control framework to help manage Bank Operations activity, including Customer Service, Payments, and Financial Intelligence teams
- Complete quality assurance reviews on Bank Operations activity to ensure processes and policies have been adhered to
- Review case files, procedures, training documents, management information and governance
- Identify problem areas and risks associated with processes and make recommendations to improve quality and efficiency
Skills Required for the Quality Assurance Senior Analyst:
- A sound knowledge of UK financial services regulatory environment
- Previous employment which includes Quality Assurance and regulated services
- Experience of providing feedback on quality matters
- Strong communication skills
- Driving License
Please apply as directed!
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Quality Assurance Senior Analyst employer: Clearwater People Solutions
Contact Detail:
Clearwater People Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Senior Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for a Quality Assurance Senior Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK financial services regulations. We recommend creating a cheat sheet of key points to discuss, especially how your previous experience aligns with the responsibilities of the role. Confidence is key!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've identified issues in processes and made recommendations for improvements. This will demonstrate your ability to contribute to a robust Quality Control framework.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Quality Assurance Senior Analyst position!
We think you need these skills to ace Quality Assurance Senior Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in quality assurance and the UK financial services regulatory environment. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about quality assurance and how you can contribute to our robust Quality Control framework. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Whether it’s through clear language in your CV or a well-structured cover letter, we want to see how you convey your thoughts effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our amazing team and culture!
How to prepare for a job interview at Clearwater People Solutions
✨Know Your Quality Assurance Basics
Make sure you brush up on your knowledge of quality assurance principles, especially in the context of UK financial services. Be ready to discuss how you've applied these principles in previous roles and how they relate to the responsibilities of the Quality Assurance Senior Analyst position.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to describe how you would handle specific quality assurance challenges. Think of examples from your past experience where you identified problems and implemented solutions. This will show your analytical skills and ability to improve processes.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've effectively communicated feedback in previous positions, especially in regulated environments, as this will demonstrate your fit for the team.
✨Research the Organisation
Take some time to understand the not-for-profit sector and the specific organisation you're interviewing with. Knowing their mission and values will help you align your answers with their goals and show that you're genuinely interested in contributing to their success.