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- Tasks: Ensure quality standards in banking operations and suggest improvements.
- Company: Leading not-for-profit organisation with a focus on community impact.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a difference by enhancing quality and efficiency in financial services.
- Qualifications: Experience in quality assurance and strong communication skills required.
- Other info: Join a supportive team dedicated to continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a market-leading not-for-profit organisation, is currently recruiting a Quality Assurance Senior Analyst to join their Quality Assurance team. The Quality Assurance Senior Analyst will be responsible completing quality assurance reviews to ensure policies and procedures are being followed and collaborate with colleagues to identify process and control improvements. Key Responsibilities for the Quality Assurance Senior Analyst: Contribute to a robust Quality Control framework to help manage Bank Operations activity, including Customer Service, Payments, and Financial Intelligence teams Complete quality assurance reviews on Bank Operations activity to ensure processes and policies have been adhered to Review case files, procedures, training documents, management information and governance Identify problem areas and risks associated with processes and make recommendations to improve quality and efficiency Skills Required for the Quality Assurance Senior Analyst: A sound knowledge of UK financial services regulatory environment Previous employment which includes Quality Assurance and regulated services Experience of providing feedback on quality matters Strong communication skills Driving License Please apply as directed
Quality Assurance Senior Analyst employer: Clearwater People Solutions
Contact Detail:
Clearwater People Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Senior Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for a Quality Assurance Senior Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK financial services regulations. Make sure you can discuss how your previous experience aligns with the responsibilities of the role, especially around quality assurance reviews and process improvements.
✨Tip Number 3
Showcase your communication skills! During interviews, be ready to share examples of how you've provided feedback on quality matters in the past. This will demonstrate your ability to collaborate effectively with colleagues and contribute to a robust Quality Control framework.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Quality Assurance Senior Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in quality assurance and the financial services sector. We want to see how your skills align with the responsibilities of the Quality Assurance Senior Analyst role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about quality assurance and how you can contribute to our client's mission. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Whether it’s through clear language in your CV or a well-structured cover letter, we want to see how you convey your thoughts effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Clearwater People Solutions
✨Know Your Quality Assurance Basics
Make sure you brush up on your knowledge of quality assurance principles, especially in the context of UK financial services. Be ready to discuss how you've applied these principles in previous roles and how they relate to the responsibilities outlined in the job description.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific situations where you've identified process improvements or managed risks. Think of examples from your past experience that showcase your problem-solving skills and ability to provide constructive feedback.
✨Familiarise Yourself with the Organisation
Research the not-for-profit organisation and understand its mission and values. This will help you align your answers with their goals and demonstrate your genuine interest in contributing to their quality assurance efforts.
✨Practice Your Communication Skills
Since strong communication skills are essential for this role, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with a friend or use online resources to refine your delivery and ensure you can convey your ideas effectively.
