At a Glance
- Tasks: Support the sales team with admin tasks and manage enquiries efficiently.
- Company: Join a dynamic team in a hybrid role with a focus on growth.
- Benefits: Enjoy a flexible work environment with a mix of office and remote days.
- Other info: Great opportunity for career development in a technical environment.
- Why this job: Be part of a supportive team and enhance your skills in a fast-paced setting.
- Qualifications: Experience in sales administration and strong data input skills required.
Our client is currently recruiting for a Sales Support Administrator to join their team on a 6 month Fixed Term basis. The Sales Support Administrator will provide an excellent standard of sales administrative support, effectively maintain, and improve procedures to track and progress sales enquiries from initial contract to order. This will be a hybrid based role, 3 days onsite in the office in Horley, 2 days remote.
Key Responsibilities & Accountabilities:
- Provide proactive assistance and support to the sales team.
- Manage team inboxes.
- Qualify telephone and email enquiries, directing accordingly.
- Accurately capture and process all orders into the customer management system (CRM), managing data imported and ensuring it is of high standards.
- Create and process maintenance agreements.
- Adhere to all commercial level agreements, processing and responding to orders and queries within defined SLAs.
- Process contracts and variations to contracts, ensuring processing is comprehensive and of high standards.
- Create new, manage existing, and monitor portfolio and statistic reports within Microsoft Excel.
- Maintain up to date and accurate query records.
Key Technical Skills & Knowledge:
- Highly accurate data inputting skills.
- Sales administration experience gained within a technical environment.
- Strong problem-solving and analytical abilities.
- Keep up to date with advances in business area, new methods and ways of working.
- Strong administrative and organisational skills.
- Intermediate knowledge of Excel, Word and Outlook.
- Confident and accurate use of departmental computer systems/databases.
Please apply as directed.
Sales Support Administrator in Horley employer: Clearwater People Solutions
Clearwater People Solutions is an excellent employer, offering a dynamic work environment in England where innovation and operational excellence are at the forefront. Employees benefit from comprehensive health and safety training, a strong focus on personal and professional growth, and a culture that values adaptability and customer service. Joining our team means being part of a supportive community that encourages continuous learning and development in the ever-evolving field of AWS and security.
Contact Details:
Clearwater People Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator in Horley
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Support Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and understand their sales processes. Be ready to discuss how your skills in data inputting and CRM management can help streamline their operations. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be an awesome addition to their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Sales Support Administrator gig. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that job!
We think you need these skills to ace Sales Support Administrator in Horley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your sales administration experience and any technical skills you've got. We want to see how your background fits with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Support Administrator role. Mention your problem-solving skills and how you can help improve our sales processes.
Show Off Your Excel Skills:Since this role involves managing reports in Excel, make sure to mention your intermediate knowledge of it. If you’ve worked on any specific projects or tasks using Excel, give us the details to show off your skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Clearwater People Solutions
✨Know Your Sales Support Inside Out
Before the interview, make sure you understand the role of a Sales Support Administrator. Familiarise yourself with the key responsibilities like managing team inboxes and processing orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Data Skills
Since this role requires accurate data inputting and Excel proficiency, be prepared to discuss your experience with these tools. Bring examples of how you've used Excel for reporting or managing data in previous roles. If you can, practice some basic Excel functions beforehand to feel confident.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific examples where you've successfully resolved issues in a sales admin context. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture or the sales team's dynamics. This shows that you're not just interested in the job, but also in how you can fit into their team and contribute positively.
