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For Companies At a Glance
- Tasks: Manage daily schedules, coordinate bookings, and optimise travel routes for engineers.
- Company: Fast-growing heating and plumbing company with a dynamic team.
- Benefits: Permanent position with opportunities for growth and development.
- Why this job: Join a pivotal role in a thriving company and make a real impact.
- Qualifications: Strong organisational skills and experience in scheduling or coordination.
- Other info: Supportive environment with a focus on efficiency and client satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
Our client, an established and fast-growing heating and plumbing company, is currently recruiting an Operations Assistant to join their operations team on a permanent basis. The Operations Assistant will be responsible for playing a pivotal role in managing the daily schedules of our engineers, coordinating email bookings and optimising travel routes to minimise downtime.
Key Responsibilities for the Operations Assistant:
- Email Management: Handle and prioritise a high volume of booking requests, ensuring all inquiries are addressed promptly and professionally.
- Scheduling and Coordination: Allocate jobs effectively to a team of 15 mobile engineers, optimising travel routes across London using postcode knowledge.
- Communication: Liaise with engineers, clients, and other stakeholders to ensure timely updates and resolutions.
- Timetable Management: Prepare and oversee daily timetables for engineers, ensuring they are equipped for the day ahead.
- Forwarding Tasks: Direct emails or booking requests to the appropriate department or individual when necessary.
- Operational Support: Provide administrative support to the operations team, including record-keeping, reporting, and tracking job progress.
- Process Optimisation: Assist in streamlining operational processes to enhance efficiency and client satisfaction.
Skills Required for the Operations Assistant:
- Strong organisational and multitasking skills with the ability to manage a high workload.
- Previous experience within a coordination or scheduling role is desired.
- Proficiency in Microsoft Office Suite and scheduling software.
- Strong communication skills.
Please apply as directed!
Operations Assistant in City of London employer: Clearwater People Solutions
Contact Detail:
Clearwater People Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the heating and plumbing industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since the Operations Assistant role involves liaising with engineers and clients, try role-playing common scenarios with friends. This will help you feel more confident when discussing your experience during interviews.
✨Tip Number 3
Show off your organisational skills! Prepare a mock schedule or a sample email response to demonstrate how you would handle booking requests. This will give potential employers a taste of your abilities and how you can optimise their operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Assistant in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational and multitasking skills. We want to see how your previous experience aligns with the role of Operations Assistant, so don’t be shy about showcasing relevant roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our operations team. Mention your experience with scheduling and communication, and how you can help optimise our processes.
Show Off Your Tech Skills: Since proficiency in Microsoft Office and scheduling software is key, make sure to mention any relevant tools you’ve used. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Clearwater People Solutions
✨Know Your Stuff
Familiarise yourself with the heating and plumbing industry, especially how operations work. Understand the role of an Operations Assistant and be ready to discuss how your skills can help manage schedules and optimise routes effectively.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple tasks or coordinated schedules. Highlight your ability to prioritise and handle a high volume of requests, as this is crucial for the role.
✨Brush Up on Communication
Since you'll be liaising with engineers and clients, practice clear and concise communication. Be ready to demonstrate how you've effectively communicated in previous roles, especially in high-pressure situations.
✨Be Ready to Problem-Solve
Think of scenarios where you had to optimise processes or resolve scheduling conflicts. Prepare to discuss these examples during the interview, showcasing your critical thinking and operational support skills.
