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- Tasks: Join us to optimize processes and enhance customer journeys in a dynamic transformation program.
- Company: We're a growing company in Kent focused on innovation and efficiency.
- Benefits: Enjoy a hybrid work model with office visits just twice a week.
- Why this job: Make a real impact by streamlining operations and improving customer experiences.
- Qualifications: Experience in process change and exceptional communication skills are a must.
- Other info: LeanSixSigma certification is preferred but not required.
The predicted salary is between 28800 - 42000 £ per year.
Are you an experienced Business Analyst who has been focused on internal process optimisation or customer journey reviews? We are working closely with a growing company based in Kent to hire a Business Analyst on a full time permanent basis to work within a large transformation programme. This is a hybrid position with office visits required twice per week. Key Responsibilities for the Business Analyst: – Reviewing current processes around customer data/journey ensuring they are efficient and streamlined – Analysing each customer product, identifying pain points and process mapping changes – Review current operating model to understand what changes been to be made, who the changes will affect – Automation of internal processes to ensure efficiencies – Full process reengineering Key Skills for the Business Analyst: – Experienced process change/customer journey Business Analyst – Exceptional communication skills both written and verbal – Strong stakeholder management at all levels – LeanSixSigma – Preferred Please apply as directed
Business Analyst employer: Clearwater People Solutions
Contact Detail:
Clearwater People Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Fokussiere dich auf deine Erfahrungen mit Prozessoptimierung und Kundenreisen. Bereite konkrete Beispiele vor, die zeigen, wie du in der Vergangenheit Prozesse verbessert hast und welche Ergebnisse du erzielt hast.
✨Tip Number 2
Netzwerke mit Fachleuten in der Branche, insbesondere in der Region Kent. Nutze Plattformen wie LinkedIn, um Kontakte zu knüpfen und möglicherweise Insider-Informationen über das Unternehmen zu erhalten.
✨Tip Number 3
Bereite dich darauf vor, deine Kommunikationsfähigkeiten unter Beweis zu stellen. Übe, komplexe Informationen klar und prägnant zu präsentieren, da dies eine Schlüsselkompetenz für die Rolle ist.
✨Tip Number 4
Informiere dich über LeanSixSigma und andere Prozessoptimierungsmethoden. Zeige dein Wissen in diesem Bereich, um zu demonstrieren, dass du die erforderlichen Fähigkeiten für die Position mitbringst.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Business Analyst position. Focus on the key responsibilities and skills required, such as process optimization and customer journey reviews.
Tailor Your CV: Customize your CV to highlight your experience in process change and customer journey analysis. Use specific examples that demonstrate your skills in stakeholder management and communication.
Craft a Compelling Cover Letter: Write a cover letter that addresses the specific requirements of the role. Mention your familiarity with LeanSixSigma and how your previous experiences align with the company's transformation programme.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Ensure there are no grammatical errors and that your documents present a professional image.
How to prepare for a job interview at Clearwater People Solutions
✨Showcase Your Process Optimization Experience
Be prepared to discuss specific examples of how you've optimized internal processes or improved customer journeys in your previous roles. Highlight any measurable outcomes that resulted from your efforts.
✨Demonstrate Strong Analytical Skills
During the interview, emphasize your ability to analyze customer data and identify pain points. Be ready to explain your approach to process mapping and how you prioritize changes based on impact.
✨Communicate Effectively
Exceptional communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Consider preparing a brief presentation on a relevant topic to showcase your communication prowess.
✨Understand Stakeholder Management
Familiarize yourself with stakeholder management strategies. Be ready to discuss how you've engaged with stakeholders at various levels in past projects and how you plan to manage relationships in this new role.
