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- Tasks: Lead and shape learning strategies to enhance operational capabilities.
- Company: Dynamic organisation focused on growth and development.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a fast-paced environment with a focus on continuous improvement.
- Why this job: Make a real impact by developing engaging training programmes that empower colleagues.
- Qualifications: Experience in training management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Our client is currently recruiting for a Training Manager to help lead & shape their learning and capability development across their operations function. This is a hybrid based role, 3 days on site/ 2 days remote.
Key Responsibilities for the Training Manager
- Develop and own a clear Operations learning and capability strategy aligned to customer outcomes, regulatory requirements and organisational priorities.
- Design structured learning pathways, capability frameworks and skills matrices that support progression from onboarding through to advanced expertise.
- Lead the delivery of engaging, practical and blended training programmes covering operational processes, systems, customer experience behaviours, and compliance requirements.
- Build onboarding programmes that reduce time‑to‑competency and set colleagues up for confident, consistent performance from day one.
- Ensure all training meets internal standards and external regulatory obligations, working closely with operational, risk and compliance teams.
- Use data, insight and feedback to measure learning effectiveness and continuously improve capability outcomes across Operations.
Key Experience & Background for the Training Manager
- Significant experience in a Training Manager, Learning & Development or capability development role.
- A strong track record of designing and delivering end‑to‑end learning strategies and structured learning programmes.
- Experience working within customer operations, service delivery or similarly fast‑paced operational environments.
- Confidence operating in regulated or compliance‑driven settings, translating complex requirements into clear, effective learning.
- Excellent facilitation, communication and stakeholder engagement skills, with the credibility to partner with senior leaders.
- A practical, insight‑driven approach, using data to evaluate impact and improve learning outcomes.
Please apply as directed!
Training Manager employer: Clearwater People Solutions Ltd
Contact Detail:
Clearwater People Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in training and development. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation that highlights your past training programmes and successes. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to training management. Think about how you can demonstrate your experience with designing learning pathways and engaging training sessions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Training Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in training and development. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Achievements: Don’t just list your previous roles; share specific examples of successful training programmes you've designed or delivered. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Clearwater People Solutions Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of a Training Manager. Brush up on your knowledge of learning strategies, capability frameworks, and compliance requirements. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've designed and delivered training programmes. Highlight how you’ve used data to measure effectiveness and improve outcomes. This will demonstrate your practical experience and insight-driven approach.
✨Engage with Stakeholders
Think about how you would partner with senior leaders and operational teams. Be ready to discuss your communication and facilitation skills, and how you’ve successfully engaged stakeholders in previous roles. This is crucial for building credibility in the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current training initiatives and challenges they face. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.