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For Companies At a Glance
- Tasks: Support IT projects, manage helpdesk, and provide technical support to clients.
- Company: Join a dynamic and growing organisation in the tech sector.
- Benefits: Enjoy a collaborative work environment and opportunities for professional growth.
- Why this job: Be part of exciting migrations and enhance your IT skills while making an impact.
- Qualifications: Must have experience as a senior IT Technician and knowledge of cloud migrations.
- Other info: This role requires a driving license and access to your own vehicle.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
We are supporting a busy and growing organisation to recruit for a Senior IT Technician. This role is based on site 5 days per week in their office in Carlisle.
Due to the client's location you will need a driving license and access to your own vehicle.
Key Responsibilities for the Senior IT Technician: – Supporting with project work such as M365 migrations, SharePoint access, on prem to cloud migrations – Technical Support for the VOIP systems – On site & Remote support to client base of 400 – Helpdesk & incident management Key Skills for the Senior IT Technician: – Experience as a senior IT Technician – Previous experience with migrations, ideally on prem to cloud – Working knowledge of Azure and Intune Please apply as directed!
Senior IT Technician employer: Clearwater People Solutions Ltd
Contact Detail:
Clearwater People Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Technician
✨Tip Number 1
Familiarise yourself with M365 migrations and SharePoint access, as these are key responsibilities in the role. Consider taking a quick online course or watching tutorials to brush up on your skills.
✨Tip Number 2
Make sure you have a solid understanding of VOIP systems, as technical support for these systems is part of the job. You could even set up a small test environment at home to practice troubleshooting.
✨Tip Number 3
Since the role involves both on-site and remote support, be prepared to discuss your experience with incident management and helpdesk systems during the interview. Think of specific examples where you've successfully resolved issues.
✨Tip Number 4
Having a driving license and access to your own vehicle is essential for this position. Ensure that you highlight your ability to travel to the office in Carlisle when discussing your suitability for the role.
We think you need these skills to ace Senior IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Senior IT Technician. Focus on relevant skills such as M365 migrations, SharePoint access, and cloud migrations. Use specific examples to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities and skills mentioned in the job description. Explain how your previous experiences align with their needs, particularly in technical support and incident management.
Highlight Relevant Certifications: If you have any certifications related to Azure, Intune, or other relevant technologies, make sure to include them in your application. This can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT role.
How to prepare for a job interview at Clearwater People Solutions Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with M365 migrations, SharePoint, and cloud technologies. Highlight specific projects you've worked on and the challenges you overcame.
✨Demonstrate Problem-Solving Skills
Expect scenario-based questions that assess your ability to troubleshoot issues. Use examples from your past roles to illustrate how you approached and resolved technical problems.
✨Familiarise Yourself with the Company
Research the organisation's IT infrastructure and any recent projects they may have undertaken. This will help you tailor your responses and show genuine interest in their operations.
✨Prepare for Helpdesk Scenarios
Since the role involves helpdesk and incident management, be ready to discuss your approach to customer service and how you handle high-pressure situations while providing support.
