At a Glance
- Tasks: Inputting client bank details, ensuring timely payment of debts, and resolving customer queries.
- Company: An established utilities services company located on the outskirts of Redhill.
- Benefits: Working Monday to Friday from 9-5pm in a small, well-established organisation.
- Other info: Driving is essential due to the lack of public transport.
- Why this job: Join a dedicated team focused on effective debt management and customer service.
- Qualifications: Strong experience in Excel and excellent customer service skills are required.
The predicted salary is between 25000 - 30000 Β£ per year.
Our client, an established utilities services company, is currently recruiting a Credit Controller to join the team. This will be working within a well established but small organisation. Please note due to location, you will need to be able to drive, as there is no public transport available. The role is based on the outskirts of Redhill and working Monday to Friday in the office 9-5pm.
Key responsibilities for the Credit Controller:
- Inputting Client Bank details correctly and with no errors
- Making Payments
- Ensuring timely payment of debts in line with payment terms and collecting overdue debt
- Effectively and efficiently resolving customer queries; escalating complex queries as required
- Accurately recording any invoice disputes relating to outstanding debt
- Reconciling customer accounts
- Liaising with other departments where necessary to resolve queries
- Payment Reports
- Answering phone calls where needed
Key experiences for the Credit Controller:
- Strong experience in Excel
- Excellent Customer Service Skills
- High attention to detail
Credit Controller in Salfords employer: Clearwater People Solutions Ltd
This utilities services company offers a stable work environment on the outskirts of Redhill. Employees enjoy a structured Monday to Friday schedule, fostering a balanced work-life dynamic. The team values attention to detail and effective communication in managing customer accounts.
Contact Details:
Clearwater People Solutions Ltd Recruitment Team