Sales Support Coordinator

Sales Support Coordinator

Chichester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support sales by managing customer leads and processing orders efficiently.
  • Company: Join a leading commercial services company known for its innovative solutions.
  • Benefits: Enjoy flexible working options and a vibrant team culture.
  • Why this job: Be part of a dynamic team that values your input and fosters growth.
  • Qualifications: Previous experience in a similar role and strong CRM skills are essential.
  • Other info: Opportunity to work with a supportive team and develop your career.

The predicted salary is between 28800 - 43200 £ per year.

Our client, a market-leading commercial services company, is currently recruiting a Sales Support Co-ordinator to join their planned and reactive maintenance Department. The Sales Support Co-ordinator will be responsible for providing administrative support from the point of initial customer leads and requests received, up until the point when the products are provided to the customers and payment is received.

Key Responsibilities for the Sales Support Co-ordinator:

  • Issuing requests for information in order to allow Customer Accounts to be set up.
  • Liaising between the sales and accounts team to ensure that the correct customer information has been provided and is up to date.
  • Process Client orders accurately and promptly.
  • Ensure database functions are completed diligently and accurately.
  • Receive and process clients’ service requests by phone and online.
  • Record incoming customer enquiries in the business’s CRM system (HubSpot) and validating these leads before passing them onto the Sales Management team.

Skills Required for the Sales Support Co-ordinator:

  • Experience in the same or a similar role previously
  • A solid background in a B2B environment
  • Knowledge and proven experience with CRM Systems
  • Strong communication skills

Please apply as directed!

Sales Support Coordinator employer: Clearwater People Solutions Ltd

Join a dynamic and innovative commercial services company that values its employees and fosters a collaborative work culture. As a Sales Support Coordinator, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while working in a supportive environment. Located in a vibrant area, the company offers a range of employee benefits, including flexible working arrangements and a commitment to work-life balance, making it an excellent choice for those seeking meaningful and rewarding employment.
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Contact Detail:

Clearwater People Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Support Coordinator

✨Tip Number 1

Familiarise yourself with HubSpot, as it's the CRM system used in this role. Understanding its features and functionalities will not only help you during the interview but also demonstrate your proactive approach to learning.

✨Tip Number 2

Brush up on your B2B communication skills. Since you'll be liaising between sales and accounts teams, being able to articulate your thoughts clearly and effectively is crucial. Consider practising common scenarios you might encounter in this role.

✨Tip Number 3

Research the company’s services and their market position. Knowing their offerings and how they stand out from competitors will give you an edge in discussions and show your genuine interest in the role.

✨Tip Number 4

Prepare examples from your previous experience that highlight your administrative support skills. Think of specific instances where you successfully managed client orders or improved processes, as these will resonate well with the hiring team.

We think you need these skills to ace Sales Support Coordinator

Administrative Skills
Customer Service Skills
CRM Software Proficiency (e.g., HubSpot)
Data Entry Accuracy
Communication Skills
Attention to Detail
Order Processing
Time Management
Problem-Solving Skills
B2B Sales Knowledge
Interpersonal Skills
Team Collaboration
Lead Validation
Database Management

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Support Coordinator position. Tailor your application to highlight relevant experience in administrative support and CRM systems.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved sales support or administrative tasks. Mention specific examples of how you have successfully managed customer enquiries and processed orders in a B2B environment.

Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that demonstrate your ability to liaise effectively with different teams and manage client relationships.

Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the Sales Support Coordinator role.

How to prepare for a job interview at Clearwater People Solutions Ltd

✨Know Your CRM Systems

Familiarise yourself with CRM systems, especially HubSpot, as this role heavily relies on managing customer data. Be prepared to discuss your previous experience with CRM tools and how you've used them to improve sales processes.

✨Demonstrate Strong Communication Skills

Since the role involves liaising between sales and accounts teams, showcase your communication skills during the interview. Provide examples of how you've effectively communicated in past roles, particularly in a B2B environment.

✨Highlight Your Administrative Experience

The Sales Support Coordinator position requires strong administrative skills. Be ready to discuss your experience in processing orders, managing databases, and handling customer enquiries efficiently.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to manage multiple tasks or resolve conflicts between teams, and be ready to explain how you handled them.

Sales Support Coordinator
Clearwater People Solutions Ltd
C
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