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For Companies At a Glance
- Tasks: Conduct quality assurance reviews and enhance processes in a dynamic team.
- Company: Leading not-for-profit organisation focused on impactful services.
- Benefits: Competitive salary, supportive work culture, and opportunities for professional growth.
- Why this job: Make a difference by ensuring high-quality standards in essential banking operations.
- Qualifications: Experience in quality assurance and knowledge of UK financial regulations.
- Other info: Join a collaborative team dedicated to continuous improvement and excellence.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Our client, a market-leading not-for-profit organisation, is currently recruiting a Quality Assurance Senior Analyst to join their Quality Assurance team. The Quality Assurance Senior Analyst will be responsible completing quality assurance reviews to ensure policies and procedures are being followed and collaborate with colleagues to identify process and control improvements.
Key Responsibilities for the Quality Assurance Senior Analyst:
- Contribute to a robust Quality Control framework to help manage Bank Operations activity, including Customer Service, Payments, and Financial Intelligence teams
- Complete quality assurance reviews on Bank Operations activity to ensure processes and policies have been adhered to
- Review case files, procedures, training documents, management information and governance
- Identify problem areas and risks associated with processes and make recommendations to improve quality and efficiency
Skills Required for the Quality Assurance Senior Analyst:
- A sound knowledge of UK financial services regulatory environment
- Previous employment which includes Quality Assurance and regulated services
- Experience of providing feedback on quality matters
- Strong communication skills
- Driving License
Please apply as directed!
Quality Assurance Senior Analyst employer: Clearwater People Solutions Ltd
Contact Detail:
Clearwater People Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Senior Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Quality Assurance Senior Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK financial services regulations. We want you to be able to discuss how your experience aligns with the responsibilities of the role, especially around quality assurance reviews and process improvements.
✨Tip Number 3
Showcase your communication skills! During interviews, be ready to share examples of how you've provided feedback on quality matters in the past. This will demonstrate your ability to collaborate effectively with colleagues and contribute to a robust Quality Control framework.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Quality Assurance Senior Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in Quality Assurance and any relevant achievements that showcase your understanding of the UK financial services regulatory environment.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Quality Assurance Senior Analyst role. Share specific examples of how you've contributed to quality control frameworks or improved processes in your past jobs.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application demonstrates your ability to provide clear feedback and collaborate with colleagues. Use concise language and structure your application well to reflect these skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Clearwater People Solutions Ltd
✨Know Your Quality Assurance Basics
Make sure you brush up on your knowledge of quality assurance principles, especially in the context of UK financial services. Be ready to discuss how you've applied these principles in previous roles and how they relate to the responsibilities outlined in the job description.
✨Prepare for Scenario Questions
Expect to be asked about specific situations where you've identified problems or made recommendations for process improvements. Think of examples from your past experience that showcase your analytical skills and ability to enhance quality and efficiency.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. You might be asked to explain complex quality assurance concepts, so being able to communicate effectively will set you apart.
✨Research the Organisation
Take some time to understand the not-for-profit sector and the specific organisation you're interviewing with. Knowing their mission and values can help you align your answers with what they stand for, showing that you're genuinely interested in contributing to their goals.
