At a Glance
- Tasks: Lead the strategy for customer portals and enhance user experience.
- Company: Join a growing Product team focused on digital services.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and best practices.
- Why this job: Make a real impact by shaping how customers interact with digital platforms.
- Qualifications: Experience in UX design and developing customer-facing portals.
The predicted salary is between 54000 - 66000 £ per year.
I'm working with a client who is looking to hire an experienced Portal Product Manager to take ownership of their customer portals strategy. This is an exciting opportunity to join a growing Product team and play a pivotal role in shaping how customers interact with digital services.
The ideal candidate will have strong experience in delivering customer-facing portals, with a proven track record of driving UX-led solutions that showcase products and services effectively. You'll be working closely with internal stakeholders and external partners to bring new portals to life, ensuring they are customer-focused, compliant, and impactful.
Key Responsibilities for the Portal Product Manager:
- Define and deliver the customer portal strategy and roadmap
- Gather insights through research, competitor analysis, and client feedback
- Translate requirements into clear product designs and oversee build/delivery with integration partners
- Drive portal enhancements that improve customer experience and engagement
- Support the wider Product team in building best-in-class product practices
Key skills for the Portal Product Manager:
- Proven background in developing customer-facing portals
- Experience in UX design and digital engagement
- Strong knowledge of the Microsoft stack, especially Dynamics and Power Platform
- Excellent communication and stakeholder management skills
- Ability to work collaboratively across multi-functional teams
If you're a Portal Product Manager with a passion for building engaging customer portals and want to step into a senior role where you can truly make an impact, I'd love to hear from you.
UX Product Manager in London employer: Clearwater People Solutions Ltd
Join a leading organisation at the forefront of digital transformation, where as a Remote Azure Platform Engineer, you'll be empowered to shape a modern Azure cloud environment. Enjoy a collaborative Agile work culture that prioritises innovation and employee growth, with opportunities to mentor colleagues and engage with cutting-edge technologies. With a strong focus on automation and security, this role offers meaningful contributions to enterprise-scale operations while supporting your professional development in a dynamic setting.
Contact Details:
Clearwater People Solutions Ltd Recruitment Team
