At a Glance
- Tasks: Manage IT documentation, log incidents, and assist with technical support requests.
- Company: Join a dynamic team focused on IT solutions and customer service.
- Benefits: Full-time permanent role with opportunities for growth and development.
- Other info: Ideal for those within a 45-minute commute from Shoreham-By-Sea.
- Why this job: Kickstart your IT career and make a real difference in a supportive environment.
- Qualifications: 1 year of IT experience and basic knowledge of Microsoft Office required.
The predicted salary is between 33290 - 40688 £ per year.
Are you a junior, graduate IT technician, keen to find a new role? Our client is seeking an IT Technician to join their team on a full-time permanent basis. The IT Technician must have at least 1 year of experience in IT and understand the basics of Microsoft Office. The IT Technician should have motivation and eagerness to succeed in IT and develop further.
Key Responsibilities for the IT Technician:
- Keep the IT Documentation up to date
- Manage multiple tickets
- Logging incidents via an advanced automated ticketing system
- Assist technical support requests within the team via phone and email
- Ensure good communication with both customers and staff
- Meet and exceed SLAs
Skills Required for the IT Technician:
- Strong written and spoken communication skills
- Experience working with Microsoft technologies (incl. Active Directory, Windows Server, Office 365)
- Ability to work independently and as part of a team
- Excellent customer service skills and engagement
You must be within a 45-minute commute from Shoreham-By-Sea.
If this role is of interest, please apply for additional information or contact Thomas Edevane from Clearwater People Solutions.
IT Technician employer: Clearwater People Solutions Ltd
Join a leading organisation at the forefront of digital transformation, where as a Remote Azure Platform Engineer, you'll be empowered to shape a modern Azure cloud environment. Enjoy a collaborative Agile work culture that prioritises innovation and employee growth, with opportunities to mentor colleagues and engage with cutting-edge technologies. With a strong focus on automation and security, this role offers meaningful contributions to enterprise-scale operations while supporting your professional development in a dynamic setting.
Contact Details:
Clearwater People Solutions Ltd Recruitment Team
