Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers via email and manage contract paperwork.
- Company: Join a growing organisation with potential for permanent employment.
- Benefits: Enjoy a hybrid work model with flexibility between home and office.
- Why this job: Gain valuable experience in customer support while contributing to a dynamic team.
- Qualifications: Strong customer service skills and proficiency in MS Excel required.
- Other info: This role offers a chance to develop your administrative skills in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent. This is a hybrid position with 3 days in the office and 2 days from home.
Key Responsibilities for the Customer Support Administrator:
- Supporting customers, predominantly via email, with the removal process from their portfolio
- Administration for the contract paperwork
- Supporting the sales team and attending customer meetings
- Removing data from customer accounts
- Managing a designated mailbox
Key Skills for the Customer Support Administrator:
- Strong customer service experience
- Previous use of MS packages, specifically Excel with the ability to view duplicate values
- Ability to prioritise workload effectively
- Motivated to work independently
Please apply as directed!
Customer Support Administrator employer: Clearwater People Solutions Ltd
Contact Detail:
Clearwater People Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Administrator
✨Tip Number 1
Familiarise yourself with common customer support scenarios and how to handle them effectively. This will not only boost your confidence but also demonstrate your proactive approach during any interviews.
✨Tip Number 2
Brush up on your Excel skills, especially in identifying and managing duplicate values. Consider taking a quick online course or tutorial to ensure you're comfortable with the software, as this is a key requirement for the role.
✨Tip Number 3
Prepare examples from your past experiences that showcase your ability to prioritise workloads and work independently. Having specific instances ready will help you stand out during discussions about your suitability for the role.
✨Tip Number 4
Research the company and its customer support philosophy. Understanding their values and how they approach customer service will allow you to tailor your responses and show that you're a great fit for their team.
We think you need these skills to ace Customer Support Administrator
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Customer Support Administrator position. Tailor your application to highlight your relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise your strong customer service experience and any previous roles where you used MS Excel. Provide specific examples of how you've managed workloads and supported teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation to work independently and your ability to prioritise tasks. Mention your familiarity with administrative tasks and your enthusiasm for supporting customers.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Clearwater People Solutions Ltd
✨Showcase Your Customer Service Skills
Be prepared to discuss your previous customer service experience in detail. Think of specific examples where you successfully resolved issues or improved customer satisfaction, as this role heavily relies on strong customer support.
✨Demonstrate Your Administrative Abilities
Since the role involves handling contract paperwork and managing a designated mailbox, be ready to talk about your organisational skills. Mention any relevant experience with administrative tasks and how you ensure accuracy and efficiency in your work.
✨Familiarise Yourself with MS Excel
As proficiency in MS Excel is crucial for this position, brush up on your skills before the interview. Be prepared to discuss how you've used Excel in past roles, especially in relation to data management and identifying duplicate values.
✨Highlight Your Ability to Work Independently
This role requires motivation to work independently, especially on remote days. Share examples of how you've successfully managed your workload without direct supervision, demonstrating your self-discipline and time management skills.
