Clearwater People Solutions Ltd is recruiting a Complaints and Communications Manager to join its Customer Experience team. The role oversees complaint handling across the business, driving high‑quality, compliant customer communications and escalated case resolution.
You will own the company's tone of voice and templates, coach internal teams on effective communication, and analyse complaint trends to prevent recurring issues.
#J-18808-LjbffrSenior Complaints & Communications Lead in Carlisle employer: Clearwater People Solutions Ltd
Join a leading organisation at the forefront of digital transformation, where as a Remote Azure Platform Engineer, you'll be empowered to shape a modern Azure cloud environment. Enjoy a collaborative Agile work culture that prioritises innovation and employee growth, with opportunities to mentor colleagues and engage with cutting-edge technologies. With a strong focus on automation and security, this role offers meaningful contributions to enterprise-scale operations while supporting your professional development in a dynamic setting.
Contact Details:
Clearwater People Solutions Ltd Recruitment Team
