At a Glance
- Tasks: Manage client accounts, process payments, and resolve customer queries efficiently.
- Company: Established utilities services company with a supportive team environment.
- Benefits: Stable working hours, office-based role, and opportunities for skill development.
- Other info: Driving is essential due to location; no public transport available.
- Why this job: Join a small team and make a real difference in customer account management.
- Qualifications: Strong Excel skills and excellent customer service abilities required.
Our client, an established Utilities services company, is currently recruiting an Accounts Administrator to join the team. This will be working within a well established but small organisation. Please note due to location, you will need to be able to drive, as there is no public transport available. The role is based on the outskirts of Redhill and working Monday to Friday in the office 9-5pm.
Key responsibilities for the Accounts Administrator:
- Inputting Client Bank details correctly and with no errors
- Making Payments
- Ensuring timely payment of debts in line with payment terms and collecting overdue debt
- Effectively and efficiently resolving customer queries; escalating complex queries as required
- Accurately recording any invoice disputes relating to outstanding debt
- Reconciling customer accounts
- Liaising with other departments where necessary to resolve queries
- Payment Reports
- Answering phone calls where needed
Key experiences for the Credit Controller:
- Strong experience in Excel
- Excellent Customer Service Skills
- High attention to detail
Please apply as directed!
Accounts Administrator employer: Clearwater People Solutions Ltd
Join a supportive and close-knit team at our established Utilities services company, where your contributions as an Accounts Administrator will be valued and recognised. Enjoy a stable work environment with a Monday to Friday schedule, offering a great work-life balance, and benefit from opportunities for professional growth within a small organisation that prioritises employee development. Located on the outskirts of Redhill, this role provides a unique chance to thrive in a collaborative culture while enjoying the tranquillity of a less urban setting.
Contact Details:
Clearwater People Solutions Ltd Recruitment Team
