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- Tasks: Lead projects from start to finish, ensuring timely and quality delivery.
- Company: Join a dynamic team at Clearwater, specialising in expert consulting across industries.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by delivering tailored solutions that drive business success.
- Qualifications: 7+ years in project management with strong technical skills and client-facing experience.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
The predicted salary is between 60000 - 80000 £ per year.
As Program Manager within the Professional Services division at CWAN, you will be responsible for the full project lifecycle from project scoping, developing implementation plans, managing resources, leading SteerCos and internal/external reporting to ensure a successful, on-time project delivery. The Professional Services department in Clearwater specialises in providing expert consulting to clients across various industries. This team focuses on delivering tailored solutions that enhance operational efficiency, improve project outcomes, and drive business growth. Leveraging a wealth of industry knowledge and technical expertise, the department offers services such as project management, strategic planning, and system integration. By collaborating closely with clients, the Professional Services team ensures that their unique needs are addressed, empowering them to achieve their objectives effectively and sustainably.
Responsibilities:
- Identifies and finalizes project/implementation scope.
- Develops detailed implementation plans including internal, client and third-party resourcing.
- Manages and coordinates with internal, client and third-party resources to ensure a successful, on time and with quality implementation per plan.
- Generates weekly status reports, holds weekly status meetings with client and project team.
- Schedules and leads steering committee meetings with C-level client decision makers and Clearwater senior management.
- Manage and report on budget for implementation.
- Seek out, recommend, and implement continuous service improvements.
- Serves as a trusted relationship manager responsible for ensuring timely, accurate, and thorough responses to all client inquiries and a successful transition to the steady-state servicing team.
- Be the bridge between various business stakeholders including Client Servicing team, Sales team, and Development team.
- Ability to run multiple simultaneous implementations with minimal oversight.
Required Skills:
- Expert Technical skills in JIRA, Excel, Clarizen and Salesforce.
- Explores, trials, and provides trusted recommendations for the use of other tools and technologies as use cases arise.
- Financial Services Experience (Investment, Banking, Insurance, FinTech, etc).
- Working knowledge of market data systems or experience on data transformation projects in the asset management industry would be advantageous.
- Project management in a matrix reporting environment.
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent attention to detail and strong documentation skills.
- Outstanding verbal and written communication skills.
- Strong organizational and interpersonal skills.
- Exceptional problem-solving abilities.
Education and Experience:
- 7+ years of relevant project management and implementation experience working with external clients.
- Proven experience implementing software solutions within Asset Management, Market Data and/or Insurance space.
- Consulting experience.
- Securities or financial markets experience.
Senior Program Manager (Professional Services) in London employer: Clearwater Analytics
Contact Detail:
Clearwater Analytics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Program Manager (Professional Services) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your project management experience. Show them how your skills align with their needs!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Program Manager (Professional Services) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in project management and consulting. We want to see how your skills align with the specific needs of our Professional Services team.
Showcase Your Technical Skills: Don’t forget to mention your expertise in tools like JIRA, Excel, and Salesforce. We love seeing candidates who can demonstrate their technical prowess and how it can benefit our projects.
Highlight Your Communication Skills: Since you'll be managing relationships with clients and stakeholders, it's crucial to showcase your outstanding verbal and written communication skills. Share examples of how you've effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Clearwater Analytics
✨Know Your Project Management Inside Out
Make sure you brush up on your project management methodologies and tools, especially JIRA, Excel, Clarizen, and Salesforce. Be ready to discuss how you've successfully managed project lifecycles in the past, including scoping, planning, and execution.
✨Showcase Your Financial Services Experience
Since the role requires experience in financial services, prepare examples from your background in investment, banking, or insurance. Highlight specific projects where you’ve improved operational efficiency or driven business growth, as this will resonate well with the interviewers.
✨Demonstrate Your Communication Skills
As a Senior Program Manager, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like budget management and resource coordination.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle multiple simultaneous implementations. Think of scenarios where you had to manage conflicting priorities or resolve issues quickly, and be ready to share those experiences.