At a Glance
- Tasks: Help onboard new clients to our SaaS platform and customise solutions for their needs.
- Company: Join Clearwater Analytics, a leader in investment accounting and compliance monitoring.
- Benefits: Enjoy a full-time role with opportunities for growth and development in a dynamic environment.
- Why this job: Be part of a collaborative team that values innovation and client success while making a real impact.
- Qualifications: Master's degree in audit, accounting, or financial markets; fluency in German and English preferred.
- Other info: Entry-level position with potential for career advancement in a supportive workplace.
The predicted salary is between 28800 - 43200 ÂŁ per year.
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Job Summary:
Implementation Associates are responsible for aiding the onboarding process for new clients onto the company\’s SaaS platform and service model. They collaborate with both clients and various Clearwater teams to assess requirements and customize solutions. These solutions are tailored to fulfil the client\’s accounting, compliance monitoring, performance measurement, risk analysis, and reporting necessities.
Job Summary:
Implementation Associates are responsible for aiding the onboarding process for new clients onto the company\’s SaaS platform and service model. They collaborate with both clients and various Clearwater teams to assess requirements and customize solutions. These solutions are tailored to fulfil the client\’s accounting, compliance monitoring, performance measurement, risk analysis, and reporting necessities.
Responsibilities:
- Demonstrates a deep understanding of Clearwater\’s core value proposition and effectively communicates its value to clients.
- Takes charge of the onboarding process for clients onto Clearwater\’s platform.
- Conducts comprehensive training sessions for Clearwater\’s clients, ensuring they become proficient in using the Clearwater platform.
- Communicates project status, issues, and risks in an effective and transparent manner.
- Skillfully troubleshoots and resolves customer issues that may arise during the implementation phase.
- Manages client and internal stakeholder relationships adeptly throughout the entire implementation process.
- Provides valuable consultancy services to clients, ensuring that their goals align with the established project plans and objectives.
- Identifies and promptly escalates any identified risks and issues to the Project Manager for appropriate action.
- Applies acquired skills, procedures, and best practices in decision-making to successfully complete various tasks.
- Earns trust by consistently delivering accurate, timely, and comprehensive responses to routine inquiries, both in written and verbal contexts.
Required Skills:
- Knowledge of investment accounting policies and reporting (e.g. German GAAP, IFRS), preferred.
- Good skills in Excel (basic formulas and formatting).
- Securities or financial markets knowledge, especially involving derivatives, alternatives, structured products, and/or fixed income preferred.
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent attention to detail and strong documentation skills.
- Outstanding verbal and written communication skills.
- Strong organizational and interpersonal skills.
- Exceptional problem-solving abilities.
- Fluency in German and English
Education and Experience:
- Master\’s degree in related field e.g. audit, accounting, financial markets.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Other
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Industries
Software Development
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Lead Implementation Associate employer: Clearwater Analytics
Contact Detail:
Clearwater Analytics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Implementation Associate
✨Tip Number 1
Familiarise yourself with Clearwater Analytics' core value proposition. Understanding their SaaS platform and how it benefits clients will help you communicate effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your knowledge of investment accounting policies, especially German GAAP and IFRS. Being able to discuss these topics confidently can set you apart from other candidates and show that you're prepared for the technical aspects of the job.
✨Tip Number 3
Practice your Excel skills, focusing on basic formulas and formatting. Since this role requires good Excel proficiency, being able to showcase your skills or even discussing relevant projects can give you an edge.
✨Tip Number 4
Prepare to discuss your problem-solving abilities and provide examples of how you've successfully managed client relationships in the past. This will demonstrate your capability to handle the responsibilities of the Lead Implementation Associate role effectively.
We think you need these skills to ace Lead Implementation Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Lead Implementation Associate. Familiarise yourself with Clearwater Analytics' SaaS platform and how it serves clients in accounting and compliance.
Tailor Your CV: Highlight relevant experience in your CV that aligns with the job description. Emphasise your skills in client onboarding, training, and problem-solving, as well as any knowledge of investment accounting policies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Clearwater's value proposition. Explain how your background and skills make you a great fit for the role, and express your enthusiasm for helping clients succeed.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your communication is clear and professional, reflecting your strong verbal and written skills.
How to prepare for a job interview at Clearwater Analytics
✨Understand Clearwater's Value Proposition
Before the interview, make sure you have a solid grasp of Clearwater Analytics' core value proposition. Be prepared to discuss how their SaaS platform benefits clients and how you can communicate this effectively during the onboarding process.
✨Showcase Your Problem-Solving Skills
During the interview, highlight your exceptional problem-solving abilities. Prepare examples from your past experiences where you successfully troubleshot issues or resolved conflicts, especially in client-facing situations.
✨Demonstrate Communication Proficiency
Since the role requires outstanding verbal and written communication skills, practice articulating your thoughts clearly. You might be asked to explain complex concepts, so be ready to simplify technical jargon for clients.
✨Familiarise Yourself with Relevant Regulations
Brush up on investment accounting policies and reporting standards like German GAAP and IFRS. Being knowledgeable about these regulations will not only impress your interviewers but also show that you're prepared for the consultancy aspect of the role.