Clearwater Analytics is seeking an IT Support Specialist to troubleshoot employee IT issues, manage hardware, software, and network problems, and maintain SOPs and customer service guidelines. You will handle onboarding/off-boarding, provide productivity demos, and ensure prompt case resolutions with escalation as needed.
Ideal candidates bring 4β5 years in IT support, strong Windows/Office experience, scripting ability, and familiarity with Jira/Confluence.
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IT Support Specialist: Windows, Networks & Onboarding employer: Clearwater Analytics
Clearwater Analytics is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for Reconciliation Associates to thrive. With a strong emphasis on employee growth, we offer comprehensive training and mentorship opportunities, ensuring that our team members are well-equipped to excel in their roles. Located in a dynamic environment, we provide competitive benefits and the chance to work with cutting-edge technology in the investment management sector, all while contributing to the success of our clients and the broader financial community.