At a Glance
- Tasks: Lead a dynamic team to onboard new clients and drive successful implementations.
- Company: Join a leading firm in the financial services sector with a global reach.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Collaborative culture with opportunities to engage with senior leaders.
- Why this job: Make a real impact by shaping client success and leading innovative projects.
- Qualifications: 9+ years in program management with strong leadership and communication skills.
The predicted salary is between 80000 - 100000 £ per year.
As Global Delivery Division Lead you will empower and lead a world‑class division spanning multiple teams of analysts, program managers, team leads and subject matter experts that manage the onboarding of new Clearwater clients in the EMEA region. You will interface with consulting, sales, and project management teams to develop strategy and resource plans to anticipate demand for implementation services and workforce needs. You would serve as a confident, knowledgeable and patient escalation point for high-profile inquiries from clients, Clearwater and third-party stakeholders including key decision makers and leadership. You will also be responsible for ensuring successful transfer of knowledge and responsibilities from Sales to Global Delivery and from Global Delivery to the steady‑state Operations teams.
Responsibilities
- Manage a team size of 20-50 including individual contributors and other managers.
- Mitigate risks and ensure timely client implementation by participating in regularly scheduled senior and executive leadership steerco meetings with clients.
- Recruit, retain, train and motivate team members, including performance management, 1-on-1s, and facilitating learning and career growth opportunities.
- Recommend changes to policies and procedures that positively impact the organization.
- Ensure client success and continued growth through regular cross-department interaction with Clearwater’s senior and executive leadership.
- Gain desired outcomes and drive continuous improvement by following and implementing metrics and governance to measure the success of projects or processes.
- Support team members in meeting schedules, resolving issues, and acting as a knowledgeable escalation point for inquiries, when required.
- Administer schedules, performance requirements, and may have budget responsibilities while also developing them.
Required Skills
- Program Management experience running large, complex programs on time and within budget.
- Securities and financial markets knowledge.
- Familiarity with accounting and reporting for fixed income, structured products, and/or derivatives.
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent attention to detail and strong documentation skills.
- Outstanding verbal and written communication skills.
- Strong organizational and interpersonal skills.
- Exceptional problem‑solving abilities.
Education and Experience
- Bachelor’s degree in finance, mathematics, accounting, economics, or similar business-related discipline.
- 9+ years of relevant experience.
- Preferred background in Finance, Program Management, Accounting or Consulting.
- Experience managing high performing teams of 20+ people.
- Experience engaging with senior and executive leaders.
- Experience with Project Management tools (ex. Monday.com, MS Project, etc).
Global Delivery Division Lead employer: Clearwater Analytics
As a Global Delivery Division Lead at Clearwater, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With a strong emphasis on collaboration across teams and regular engagement with senior leadership, you will have the opportunity to lead a talented group of professionals while driving meaningful client success in the EMEA region. Our commitment to fostering a culture of continuous improvement and innovation makes Clearwater an exceptional employer for those seeking a rewarding career in finance and program management.
StudySmarter Expert Advice🤫
We think this is how you could land Global Delivery Division Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your experience in program management and team leadership. Show them you’re the perfect fit for their Global Delivery Division!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to remind them why you’re the ideal candidate for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Global Delivery Division Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your program management experience and any relevant financial knowledge to show us you’re the right fit for the Global Delivery Division Lead role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've led teams or managed complex projects, and don’t forget to mention your familiarity with financial markets!
Showcase Your Communication Skills:Since this role requires outstanding verbal and written communication skills, make sure your application is clear and concise. Use professional language but let your personality shine through – we want to get to know you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Clearwater Analytics
✨Know Your Stuff
Make sure you brush up on your knowledge of securities and financial markets. Since the role involves managing complex programmes, being able to discuss relevant concepts confidently will impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing large teams and driving performance. Think about specific situations where you motivated team members or resolved conflicts, as this will demonstrate your capability to lead effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges, such as client escalations or project delays. Practise articulating your thought process and problem-solving strategies, as this will show your analytical skills and ability to think on your feet.
✨Engage with the Interviewers
Don’t forget to ask insightful questions about the company’s culture, team dynamics, and future projects. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.
