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For Companies At a Glance
- Tasks: Lead projects from start to finish, ensuring timely and quality delivery.
- Company: Join a leading consulting firm focused on enhancing operational efficiency.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by delivering tailored solutions to diverse clients.
- Qualifications: 7+ years in project management with strong technical skills and client-facing experience.
- Other info: Dynamic team environment with opportunities to work on innovative projects.
The predicted salary is between 60000 - 80000 £ per year.
As Program Manager within the Professional Services division at CWAN, you will be responsible for the full project lifecycle from project scoping, developing implementation plans, managing resources, leading SteerCos and internal/external reporting to ensure a successful, on-time project delivery. The Professional Services department in Clearwater specialises in providing expert consulting to clients across various industries. This team focuses on delivering tailored solutions that enhance operational efficiency, improve project outcomes, and drive business growth. Leveraging a wealth of industry knowledge and technical expertise, the department offers services such as project management, strategic planning, and system integration. By collaborating closely with clients, the Professional Services team ensures that their unique needs are addressed, empowering them to achieve their objectives effectively and sustainably.
Responsibilities
- Identifies and finalizes project/implementation scope.
- Develops detailed implementation plans including internal, client and third-party resourcing.
- Manages and coordinates with internal, client and third-party resources to ensure a successful, on time and with quality implementation per plan.
- Generates weekly status reports, holds weekly status meetings with client and project team.
- Schedules and leads steering committee meetings with C-level client decision makers and Clearwater senior management.
- Manage and report on budget for implementation.
- Seek out, recommend, and implement continuous service improvements.
- Serves as a trusted relationship manager responsible for ensuring timely, accurate, and thorough responses to all client inquiries and a successful transition to the steady-state servicing team.
- Be the bridge between various business stakeholders including Client Servicing team, Sales team, and Development team.
- Ability to run multiple simultaneous implementations with minimal oversight.
Required Skills
- Expert Technical skills in JIRA, Excel, Clarizen and Salesforce.
- Explores, trials, and provides trusted recommendations for the use of other tools and technologies as use cases arise.
- Financial Services Experience (Investment, Banking, Insurance, FinTech, etc).
- Working knowledge of market data systems or experience on data transformation projects in the asset management industry would be advantageous.
- Project management in a matrix reporting environment.
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent attention to detail and strong documentation skills.
- Outstanding verbal and written communication skills.
- Strong organizational and interpersonal skills.
- Exceptional problem-solving abilities.
Education and Experience
- 7+ years of relevant project management and implementation experience working with external clients.
- Proven experience implementing software solutions within Asset Management, Market Data and/or Insurance space.
- Consulting experience.
- Securities or financial markets experience.
Senior Program Manager (Professional Services) in Edinburgh employer: Clearwater Analytics
Contact Detail:
Clearwater Analytics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Program Manager (Professional Services) in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Program Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their Professional Services division and think about how your experience aligns with their needs. We want you to shine in those interviews, so practice articulating your past successes in project management and client relations.
✨Tip Number 3
Showcase your expertise! Bring along examples of your previous work, especially those that highlight your skills in JIRA, Excel, and Salesforce. We believe that demonstrating your technical prowess and problem-solving abilities can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend reiterating your enthusiasm for the role and how you can contribute to their team’s success. And remember, apply through our website for the best chance!
We think you need these skills to ace Senior Program Manager (Professional Services) in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Program Manager. Highlight your project management experience, especially in financial services, and showcase any relevant tools like JIRA or Salesforce that you've used.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for our Professional Services team. Mention specific projects you've managed and how they align with our mission to enhance operational efficiency.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your outstanding communication skills. Keep it clear, concise, and professional while still showing your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Clearwater Analytics
✨Know Your Project Lifecycle
Make sure you understand the full project lifecycle, especially in relation to the Professional Services division. Be ready to discuss your experience with project scoping, implementation plans, and resource management. This will show that you can hit the ground running.
✨Master the Tools
Familiarise yourself with JIRA, Excel, Clarizen, and Salesforce before the interview. Be prepared to share specific examples of how you've used these tools in past projects. This demonstrates your technical expertise and readiness to tackle the role.
✨Communicate Clearly
Since you'll be leading meetings with C-level decision-makers, practice articulating your thoughts clearly and concisely. Prepare to discuss how you've managed client relationships and ensured successful project outcomes through effective communication.
✨Showcase Problem-Solving Skills
Think of examples where you've faced challenges in project management and how you overcame them. Highlight your exceptional problem-solving abilities and how they contributed to successful project delivery. This will resonate well with the interviewers looking for a proactive Senior Program Manager.