At a Glance
- Tasks: Help onboard new clients onto our SaaS platform and customise solutions for their needs.
- Company: Join a forward-thinking company that values collaboration and innovation.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement potential.
- Why this job: Make a real difference by helping clients succeed with our cutting-edge technology.
- Qualifications: Bachelor's degree and 2+ years of relevant experience required.
The predicted salary is between 35000 - 45000 £ per year.
Implementation Analysts are responsible for aiding the onboarding process for new clients onto the company's SaaS platform and service model. They collaborate with both clients and various Clearwater teams to assess requirements and customize solutions tailored to fulfil the client's accounting, compliance monitoring, performance measurement, risk analysis, and reporting necessities.
Responsibilities:
- Demonstrates a deep understanding of Clearwater's core value proposition and effectively communicates its value to clients.
- Takes charge of the onboarding process for clients onto Clearwater's platform.
- Conducts comprehensive training sessions for Clearwater's clients, ensuring they become proficient in using the Clearwater platform.
- Communicates project status, issues, and risks in an effective and transparent manner.
- Skillfully troubleshoots and resolves customer issues that may arise during the implementation phase.
- Manages client and internal stakeholder relationships adeptly throughout the entire implementation process.
- Provides valuable consultancy services to clients, ensuring that their goals align with the established project plans and objectives.
- Identifies and promptly escalates any identified risks and issues to the Project Manager for appropriate action.
- Applies acquired skills, procedures, and best practices in decision-making to successfully complete various tasks.
- Earns trust by consistently delivering accurate, timely, and comprehensive responses to routine inquiries, both in written and verbal contexts.
Required Skills:
- Understanding of TVOM, duration, yield, returns, and risk exposures.
- Intermediate Technical Skills in Excel (basic formulas and formatting).
- Knowledge of investment accounting policies and procedures preferred.
- Securities or financial markets experience, especially involving derivatives, alternatives, structured products, and/or fixed income preferred.
- Project management skills preferred.
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent attention to detail and strong documentation skills.
- Outstanding verbal and written communication skills.
- Strong organizational and interpersonal skills.
- Exceptional problem-solving abilities.
Education and Experience:
- Bachelor's degree in related field.
- 2+ years of relevant experience.
- Experience with relational database principles and SQL querying.
Implementation Associate in Edinburgh employer: Clearwater Analytics
At Clearwater, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As an Implementation Associate, you will benefit from comprehensive training, ongoing professional development opportunities, and a supportive team environment that values your contributions. Located in a vibrant area, our company offers unique advantages such as flexible working arrangements and a commitment to employee well-being, making it a rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Associate in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current or former Implementation Associates on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the interview by practising common questions related to onboarding processes and client management. We recommend role-playing with a friend to get comfortable discussing your problem-solving skills and how you’d handle client issues.
✨Tip Number 3
Showcase your technical skills! If you’ve got experience with Excel or SQL, be ready to discuss specific examples of how you’ve used these tools in past roles. We want to see how you can apply your knowledge to our platform.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role and highlighting a key point from your conversation can set you apart. It shows you’re proactive and genuinely interested in joining our team.
We think you need these skills to ace Implementation Associate in Edinburgh
Some tips for your application 🫡
Show Your Understanding:Make sure to highlight your understanding of Clearwater's core value proposition in your application. We want to see how you can effectively communicate its value to clients, so don’t hold back on showcasing your knowledge!
Tailor Your Experience:When detailing your experience, focus on how it aligns with the responsibilities of the Implementation Associate role. We love seeing specific examples of how you've managed client relationships or conducted training sessions in the past.
Be Clear and Concise:Your written application should be clear and to the point. We appreciate strong documentation skills, so make sure your application is well-organised and free from any unnecessary fluff. Keep it professional but let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Clearwater Analytics
✨Know Your Stuff
Make sure you have a solid understanding of Clearwater's core value proposition. Familiarise yourself with the SaaS platform and be ready to discuss how it meets clients' needs in accounting, compliance, and risk analysis.
✨Showcase Your Communication Skills
Since you'll be training clients and communicating project statuses, practice articulating complex ideas clearly and concisely. Use examples from your past experiences to demonstrate your ability to convey information effectively.
✨Demonstrate Problem-Solving Prowess
Prepare to discuss specific instances where you've successfully troubleshot issues or managed risks in previous roles. Highlight your analytical skills and how you approach problem-solving in a structured manner.
✨Get Technical
Brush up on your Excel skills and be ready to discuss any experience you have with SQL querying or relational databases. If you have knowledge of investment accounting policies, make sure to mention that too!
