At a Glance
- Tasks: Lead a dynamic team to onboard new clients and ensure their success.
- Company: Join a leading firm in the financial services sector with a global reach.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Collaborative culture with opportunities to engage with senior leaders.
- Why this job: Make a real impact by driving client success and leading innovative projects.
- Qualifications: 9+ years in program management with strong leadership and communication skills.
The predicted salary is between 80000 - 100000 £ per year.
As Global Delivery Division Lead you will empower and lead a world-class division spanning multiple teams of analysts, program managers, team leads and subject matter experts that manage the onboarding of new Clearwater clients in the EMEA region. You will interface with consulting, sales, and project management teams to develop strategy and resource plans to anticipate demand for implementation services and workforce needs. You would serve as a confident, knowledgeable and patient escalation point for high-profile inquiries from clients, Clearwater and third-party stakeholders including key decision makers and leadership. You will also be responsible for ensuring successful transfer of knowledge and responsibilities from Sales to Global Delivery and from Global Delivery to the steady-state Operations teams.
Responsibilities:
- Manage a team size of 20-50 including individual contributors and other managers.
- Mitigate risks and ensure timely client implementation by participating in regularly scheduled senior and executive leadership steerco meetings with clients.
- Recruit, retain, train and motivate team members, including performance management, 1-on-1s, and facilitating learning and career growth opportunities.
- Recommend changes to policies and procedures that positively impact the organization.
- Ensure client success and continued growth through regular cross-department interaction with Clearwater’s senior and executive leadership.
- Gain desired outcomes and drive continuous improvement by following and implementing metrics and governance to measure the success of projects or processes.
- Support team members in meeting schedules, resolving issues, and acting as a knowledgeable escalation point for inquiries, when required.
- Administers schedules, performance requirements, and may have budget responsibilities while also developing them.
Required skills:
- Program Management experience running large, complex programs on time and within budget.
- Securities and financial markets knowledge.
- Familiarity with accounting and reporting for fixed income, structured products, and/or derivatives.
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent attention to detail and strong documentation skills.
- Outstanding verbal and written communication skills.
- Strong organizational and interpersonal skills.
- Exceptional problem-solving abilities.
Education and Experience:
- Bachelor’s degree in finance, mathematics, accounting, economics, or similar business-related discipline.
- 9+ years of relevant experience.
- Preferred background in Finance, Program Management, Accounting or Consulting.
- Experience managing high performing teams of 20+ people.
- Experience engaging with senior and executive leaders.
- Experience with Project Management tools (ex. Monday.com, MS Project, etc).
Global Delivery Division Lead in Edinburgh employer: Clearwater Analytics
At Clearwater, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As the Global Delivery Division Lead, you will have the opportunity to lead a talented team while benefiting from our commitment to employee growth through continuous learning and development initiatives. Located in the vibrant EMEA region, we provide a supportive environment where your contributions directly impact client success and organisational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Global Delivery Division Lead in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how important it is to make those personal connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. We recommend practising common interview questions and even role-playing with a friend to boost your confidence.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. We suggest mentioning something specific from the interview to make it more personal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and find the perfect fit for your skills.
We think you need these skills to ace Global Delivery Division Lead in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your program management experience and any relevant financial knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Global Delivery Division Lead role. Share specific examples of how you've led teams and managed complex projects.
Showcase Your Communication Skills:Since this role requires outstanding verbal and written communication, make sure your application is clear and concise. We want to see your attention to detail right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Clearwater Analytics
✨Know Your Stuff
Make sure you brush up on your knowledge of securities and financial markets. Be ready to discuss how your experience aligns with the role, especially in program management and team leadership. This will show that you’re not just a fit for the job, but that you’re genuinely interested in the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed large teams and complex projects. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your capability to lead a division effectively.
✨Communicate Clearly
Since this role involves interfacing with various stakeholders, practice articulating your thoughts clearly and concisely. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing past experiences.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s strategy and how the Global Delivery Division fits into it. This shows that you’re not only interested in the position but also in contributing to the company's success. It’s a great way to engage with the interviewers and leave a lasting impression.
