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- Tasks: Lead large client implementations and manage project plans with minimal oversight.
- Company: Join a dynamic team at Clearwater, a leader in SaaS solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting role with opportunities for travel and continuous service improvement.
- Why this job: Make a real impact in the financial services sector while collaborating with top professionals.
- Qualifications: Experience in financial services and proven project management skills required.
The predicted salary is between 60000 - 80000 £ per year.
The Global Delivery division is responsible for onboarding all new clients onto Clearwater’s SaaS platform. As Senior Programme Manager, you will lead on large simultaneous client implementations with minimal oversight, consistently delivering on time and with quality. You will be an integral part of a collaborative division spanning analysts, team leads and subject matter experts.
Programme Managers have a diverse range of responsibilities, including:
- Defining project scope
- Creating detailed implementation plans with internal, client, and third-party resources
- Ensuring successful, on-time project completion
- Providing regular status updates through reports and meetings
- Leading high-level steering committee meetings
- Acting as a trusted client relationship manager
- Managing implementation budgets
- Seeking opportunities for service improvements
- Overseeing the transition from Sales to Global Delivery before a project begins and from Global Delivery to Client Services after implementation
Responsibilities include:
- Creating and managing detailed project plans for the assigned portfolio
- Managing and coordinating internal CW, client, and third-party resources for project workstreams
- Generating weekly status reports and holding weekly status meetings with clients and the project team
- Leading steering committee meetings with C-level client decision makers and Clearwater senior management
- Handling project commercials, including revenue recognition forecasts and unbilled bookings
- Managing and reporting on resource allocation for the assigned portfolio
- Taking responsibility for project metrics such as utilization, go-live adherence, and project billing
- Serving as a trusted client relationship manager, ensuring timely and accurate responses to client inquiries
- Facilitating a successful transition to the steady-state servicing team
- Demonstrating the ability to oversee multiple simultaneous implementations with minimal oversight
Required Skills and Experience:
- Financial Services Experience (Front-Back Office Technology, FinTech, Investment Accounting, Client Reporting, Insurance, Market data etc.)
- Proven experience implementing large-scale software solutions in Asset Management and/or Insurance space (multi-location settings a plus)
- Proven track record of delivering projects or workstreams for external clients
- Ability to seek out, recommend and implement continuous service improvements within the project timeline (and future projects)
- Excellent communication skills (written, verbal, internal and client facing)
- Expert Technical skills in project management tools e.g. JIRA, Excel, Clarizen and Salesforce
- Familiarity with Software-as-a-Service (SaaS) platforms and Fintech solutions, a plus
- Willingness to travel occasionally to client site
Senior Program Manager in Dunfermline employer: Clearwater Analytics
Contact Detail:
Clearwater Analytics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Program Manager in Dunfermline
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Program Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to project management. Think about how you would handle multiple simultaneous implementations and be ready to share specific examples from your past experiences.
✨Tip Number 3
Showcase your expertise! When you get the chance to meet with potential employers, highlight your experience with SaaS platforms and your ability to manage client relationships. Make sure they see you as the go-to person for delivering quality projects on time.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives you a better chance of standing out in the application process.
We think you need these skills to ace Senior Program Manager in Dunfermline
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Programme Manager role. Highlight your experience in managing large-scale software implementations and your financial services background. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in project management and client relations. We love a good story that showcases your skills!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread! We appreciate attention to detail and want to see your best work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Clearwater Analytics
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with your past projects, especially those related to large-scale software implementations. Be ready to discuss specific challenges you faced, how you managed resources, and the outcomes. This will show your potential employer that you have the hands-on experience they’re looking for.
✨Master the Art of Communication
As a Senior Programme Manager, communication is key. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated with clients and internal teams, especially during steering committee meetings. This will demonstrate your ability to manage relationships and keep everyone on the same page.
✨Showcase Your Financial Acumen
Since the role involves managing project commercials and budgets, brush up on your financial services knowledge. Be prepared to discuss how you’ve handled revenue recognition forecasts and unbilled bookings in previous roles. This will highlight your capability to manage the financial aspects of projects effectively.
✨Emphasise Continuous Improvement
The job requires seeking out service improvements, so come prepared with examples of how you’ve implemented changes in past projects. Discuss any tools or methodologies you used to enhance project delivery. This will show that you’re proactive and committed to delivering quality results.