At a Glance
- Tasks: Lead a dynamic team to onboard new clients and drive successful implementations.
- Company: Join a leading firm in the financial services sector with a global reach.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Collaborative culture with opportunities to engage with senior leaders.
- Why this job: Make a real impact by shaping client success and leading innovative projects.
- Qualifications: 9+ years in program management with strong leadership and communication skills.
The predicted salary is between 80000 - 100000 £ per year.
As Global Delivery Division Lead you will empower and lead a world-class division spanning multiple teams of analysts, program managers, team leads and subject matter experts that manage the onboarding of new Clearwater clients in the EMEA region. You will interface with consulting, sales, and project management teams to develop strategy and resource plans to anticipate demand for implementation services and workforce needs. You would serve as a confident, knowledgeable and patient escalation point for high-profile inquiries from clients, Clearwater and third-party stakeholders including key decision makers and leadership. You will also be responsible for ensuring successful transfer of knowledge and responsibilities from Sales to Global Delivery and from Global Delivery to the steady-state Operations teams.
Responsibilities:
- Manage a team size of 20-50 including individual contributors and other managers.
- Mitigate risks and ensure timely client implementation by participating in regularly scheduled senior and executive leadership steerco meetings with clients.
- Recruit, retain, train and motivate team members, including performance management, 1-on-1s, and facilitating learning and career growth opportunities.
- Recommend changes to policies and procedures that positively impact the organization.
- Ensure client success and continued growth through regular cross-department interaction with Clearwater’s senior and executive leadership.
- Gain desired outcomes and drive continuous improvement by following and implementing metrics and governance to measure the success of projects or processes.
- Support team members in meeting schedules, resolving issues, and acting as a knowledgeable escalation point for inquiries, when required.
- Administers schedules, performance requirements, and may have budget responsibilities while also developing them.
Required skills:
- Program Management experience running large, complex programs on time and within budget.
- Securities and financial markets knowledge.
- Familiarity with accounting and reporting for fixed income, structured products, and/or derivatives.
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent attention to detail and strong documentation skills.
- Outstanding verbal and written communication skills.
- Strong organizational and interpersonal skills.
- Exceptional problem-solving abilities.
Education and Experience:
- Bachelor’s degree in finance, mathematics, accounting, economics, or similar business-related discipline.
- 9+ years of relevant experience. Preferred background in Finance, Program Management, Accounting or Consulting.
- Experience managing high performing teams of 20+ people.
- Experience engaging with senior and executive leaders.
- Experience with Project Management tools (ex. Monday.com, MS Project, etc).
Global Delivery Division Lead in Broughton employer: Clearwater Analytics
At Clearwater, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As the Global Delivery Division Lead, you will not only lead a talented team but also benefit from extensive career growth opportunities and a supportive environment that values your contributions. Located in the vibrant EMEA region, our commitment to employee development and client success makes Clearwater a rewarding place to advance your career while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Global Delivery Division Lead in Broughton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Clearwater. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Clearwater's culture and values. We want to see how you fit into our world, so be ready to share how your experience aligns with our mission.
✨Tip Number 3
Showcase your leadership skills during interviews. Talk about how you've managed teams and driven projects to success. We love hearing about your problem-solving abilities and how you motivate others!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Clearwater.
We think you need these skills to ace Global Delivery Division Lead in Broughton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your program management experience and any relevant financial knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Global Delivery Division Lead role. Share specific examples of how you've led teams and managed complex projects.
Showcase Your Communication Skills:Since this role requires outstanding verbal and written communication, make sure your application is clear and concise. We want to see your attention to detail right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Clearwater Analytics
✨Know Your Stuff
Make sure you brush up on your knowledge of program management and the financial markets. Be ready to discuss your experience with large, complex programmes and how you've successfully managed them in the past. This will show that you understand the role and can hit the ground running.
✨Showcase Your Leadership Skills
As a Global Delivery Division Lead, you'll be managing a sizeable team. Prepare examples of how you've recruited, trained, and motivated team members before. Highlight your approach to performance management and how you’ve facilitated career growth opportunities for your team.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, especially regarding client interactions and risk mitigation. Think of scenarios where you've had to act as an escalation point or resolve issues under pressure, and be ready to share those stories.
✨Engage with the Interviewers
Don’t just answer questions; engage with your interviewers. Ask insightful questions about their current challenges and how they measure success in the Global Delivery Division. This shows your interest in the role and helps you gauge if the company is the right fit for you.
