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- Tasks: Lead large client implementations and manage project plans with a collaborative team.
- Company: Dynamic fintech company focused on innovative SaaS solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact in the fintech space while developing your project management skills.
- Qualifications: Experience in financial services and proven project management skills.
- Other info: Join a diverse team and enjoy a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
The Global Delivery division is responsible for onboarding all new clients onto Clearwater’s SaaS platform. As Senior Programme Manager, you will lead on large simultaneous client implementations with minimal oversight, consistently delivering on time and with quality. You will be an integral part of a collaborative division spanning analysts, team leads and subject matter experts.
Programme Managers have a diverse range of responsibilities, including defining project scope, creating detailed implementation plans with internal, client, and third-party resources, and ensuring successful, on-time project completion. They provide regular status updates through reports and meetings, lead high-level steering committee meetings, and act as a trusted client relationship manager.
Additionally, they manage implementation budgets, actively seek opportunities for service improvements, and oversee the transition from Sales to Global Delivery before a project begins and from Global Delivery to Client Services after implementation.
Responsibilities:- Create and manage detailed project plans for the assigned portfolio.
- Manage and coordinate internal CW, client, and third-party resources for project workstreams.
- Generate weekly status reports and hold weekly status meetings with clients and the project team.
- Lead steering committee meetings with C-level client decision makers and Clearwater senior management.
- Handle project commercials, including revenue recognition forecasts and unbilled bookings.
- Manage and report on resource allocation for the assigned portfolio.
- Take responsibility for project metrics such as utilization, go-live adherence, and project billing.
- Serve as a trusted client relationship manager, ensuring timely and accurate responses to client inquiries.
- Facilitate a successful transition to the steady-state servicing team.
- Demonstrate the ability to oversee multiple simultaneous implementations with minimal oversight.
- Financial Services Experience (Front-Back Office Technology, FinTech, Investment Accounting, Client Reporting, Insurance, Market data etc.)
- Proven experience implementing large-scale software solutions in Asset Management and/or Insurance space (multi-location settings a plus).
- Proven track record of delivering projects or workstreams for external clients.
- Ability to seek out, recommend and implement continuous service improvements within the project timeline (and future projects).
- Excellent communication skills (written, verbal, internal and client facing).
- Expert Technical skills in project management tools e.g. JIRA, Excel, Clarizen and Salesforce.
- Familiarity with Software-as-a-Service (SaaS) platforms and Fintech solutions, a plus.
- Willingness to travel occasionally to client site.
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with the job description, we encourage you to still apply! You may be just what we’re looking for.
Senior Program Manager employer: Clearwater Analytics, Ltd
Contact Detail:
Clearwater Analytics, Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Program Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Program Manager role.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their SaaS platform, and be ready to discuss how your experience aligns with their needs. We want you to shine, so practice common interview questions and have your own questions ready to show your interest.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to remind them why you’re the perfect fit for the Senior Program Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that dream job!
We think you need these skills to ace Senior Program Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Program Manager role. Highlight your project management experience, especially in financial services, and any relevant software solutions you've implemented.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed large-scale projects and built client relationships. Keep it engaging and personal!
Showcase Your Communication Skills: Since communication is key in this role, ensure your written application is clear and concise. Use professional language but let your personality shine through. We want to see how you can connect with clients and team members alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Clearwater Analytics, Ltd
✨Know Your Projects Inside Out
Before the interview, make sure you can discuss your past projects in detail. Be ready to explain how you defined project scope, managed resources, and delivered on time. This will show that you have the hands-on experience needed for the Senior Program Manager role.
✨Brush Up on Financial Services Knowledge
Since the role requires financial services experience, take some time to review key concepts in FinTech, investment accounting, and client reporting. Being able to speak confidently about these topics will demonstrate your expertise and understanding of the industry.
✨Prepare for Client-Facing Scenarios
Expect questions about managing client relationships and leading steering committee meetings. Think of examples where you successfully navigated challenging client interactions or provided exceptional service. This will highlight your communication skills and ability to build trust with clients.
✨Familiarise Yourself with Project Management Tools
Since technical skills in tools like JIRA, Excel, and Salesforce are crucial, ensure you're comfortable discussing how you've used these tools in previous roles. If possible, prepare to share specific examples of how these tools helped you manage projects effectively.