At a Glance
- Tasks: Lead a dynamic team to onboard new clients and ensure successful project delivery.
- Company: Join a forward-thinking company focused on client success and innovation.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Diverse and inclusive workplace encouraging applicants from all backgrounds.
- Why this job: Make a real impact by leading teams and driving client success in a global setting.
- Qualifications: 9+ years in program management with strong leadership and communication skills.
The predicted salary is between 80000 - 100000 £ per year.
As Global Delivery Division Lead you will empower and lead a world-class division spanning multiple teams of analysts, program managers, team leads and subject matter experts that manage the onboarding of new Clearwater clients in the EMEA region. You will interface with consulting, sales, and project management teams to develop strategy and resource plans to anticipate demand for implementation services and workforce needs. You would serve as a confident, knowledgeable and patient escalation point for high-profile inquiries from clients, Clearwater and third-party stakeholders including key decision makers and leadership. You will also be responsible for ensuring successful transfer of knowledge and responsibilities from Sales to Global Delivery and from Global Delivery to the steady-state Operations teams.
Responsibilities
- Manage a team size of 20-50 including individual contributors and other managers.
- Mitigate risks and ensure timely client implementation by participating in regularly scheduled senior and executive leadership steerco meetings with clients.
- Recruit, retain, train and motivate team members, including performance management, 1-on-1s, and facilitating learning and career growth opportunities.
- Recommend changes to policies and procedures that positively impact the organization.
- Ensure client success and continued growth through regular cross-department interaction with Clearwater’s senior and executive leadership.
- Gain desired outcomes and drive continuous improvement by following and implementing metrics and governance to measure the success of projects or processes.
- Support team members in meeting schedules, resolving issues, and acting as a knowledgeable escalation point for inquiries, when required.
- Administers schedules, performance requirements, and may have budget responsibilities while also developing them.
Required Skills
- Program Management experience running large, complex programs on time and within budget.
- Securities and financial markets knowledge.
- Familiarity with accounting and reporting for fixed income, structured products, and/or derivatives.
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent attention to detail and strong documentation skills.
- Outstanding verbal and written communication skills.
- Strong organizational and interpersonal skills.
- Exceptional problem-solving abilities.
Education and Experience
- Bachelor’s degree in finance, mathematics, accounting, economics, or similar business-related discipline.
- 9+ years of relevant experience.
- Experience managing high performing teams of 20+ people.
- Experience engaging with senior and executive leaders.
- Experience with Project Management tools (ex. Monday.com, MS Project, etc).
Preferred Background
- Finance, Program Management, Accounting or Consulting.
Diversity & Inclusion Statement
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.
Global Delivery Division Lead employer: Clearwater Analytics, Ltd
As a Global Delivery Division Lead at Clearwater, you will thrive in a dynamic and inclusive work environment that prioritises employee growth and development. With a strong focus on collaboration across teams and regular engagement with senior leadership, you will have the opportunity to lead a talented group of professionals while driving impactful client implementations in the EMEA region. Our commitment to diversity and continuous improvement ensures that every team member is valued and empowered to contribute meaningfully to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Global Delivery Division Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Global Delivery Division Lead role. A personal recommendation can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for interviews by researching Clearwater and its culture. Understand their values and how they align with your experience. This will help you showcase why you're the perfect fit for leading their teams.
✨Tip Number 3
Practice your pitch! Be ready to discuss your program management experience and how you've successfully led large teams. Highlight specific examples that demonstrate your problem-solving skills and ability to drive results.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the StudySmarter team.
We think you need these skills to ace Global Delivery Division Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your program management experience and any relevant financial knowledge to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Global Delivery Division Lead role. Share specific examples of how you've led teams and managed complex projects in the past.
Showcase Your Communication Skills:Since this role requires outstanding verbal and written communication, make sure your application is clear, concise, and free of errors. We want to see your attention to detail right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Clearwater Analytics, Ltd
✨Know Your Numbers
As a Global Delivery Division Lead, you'll need to demonstrate your understanding of program management and financial markets. Brush up on key metrics and be ready to discuss how you've successfully managed large programmes in the past, including any specific examples of budget management.
✨Showcase Your Leadership Style
You'll be managing a sizeable team, so it's crucial to convey your leadership approach. Prepare to share stories about how you've motivated teams, handled performance management, and facilitated career growth opportunities for your team members.
✨Engage with Real Scenarios
Be prepared to discuss real-life scenarios where you acted as an escalation point for high-profile inquiries. Think of examples that highlight your problem-solving skills and your ability to interface with senior leaders and clients effectively.
✨Demonstrate Cross-Department Collaboration
Since this role involves regular interaction with various departments, come equipped with examples of how you've successfully collaborated across teams. Highlight any strategies you've implemented to ensure client success and continuous improvement in previous roles.
