At a Glance
- Tasks: Lead a dynamic team to onboard new clients and drive successful implementations.
- Company: Join a forward-thinking company focused on client success and innovation.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Diverse and inclusive workplace encouraging all applicants to apply.
- Why this job: Make a real impact by leading teams and shaping client experiences.
- Qualifications: 9+ years in program management with strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
As Global Delivery Division Lead you will empower and lead a world-class division spanning multiple teams of analysts, program managers, team leads and subject matter experts that manage the onboarding of new Clearwater clients in the EMEA region. You will interface with consulting, sales, and project management teams to develop strategy and resource plans to anticipate demand for implementation services and workforce needs. You would serve as a confident, knowledgeable and patient escalation point for high-profile inquiries from clients, Clearwater and third-party stakeholders including key decision makers and leadership. You will also be responsible for ensuring successful transfer of knowledge and responsibilities from Sales to Global Delivery and from Global Delivery to the steady-state Operations teams.
Responsibilities
- Manage a team size of 20-50 including individual contributors and other managers.
- Mitigate risks and ensure timely client implementation by participating in regularly scheduled senior and executive leadership steerco meetings with clients.
- Recruit, retain, train and motivate team members, including performance management, 1-on-1s, and facilitating learning and career growth opportunities.
- Recommend changes to policies and procedures that positively impact the organization.
- Ensure client success and continued growth through regular cross-department interaction with Clearwater’s senior and executive leadership.
- Gain desired outcomes and drive continuous improvement by following and implementing metrics and governance to measure the success of projects or processes.
- Support team members in meeting schedules, resolving issues, and acting as a knowledgeable escalation point for inquiries, when required.
- Administers schedules, performance requirements, and may have budget responsibilities while also developing them.
Required Skills
- Program Management experience running large, complex programs on time and within budget.
- Securities and financial markets knowledge.
- Familiarity with accounting and reporting for fixed income, structured products, and/or derivatives.
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent attention to detail and strong documentation skills.
- Outstanding verbal and written communication skills.
- Strong organizational and interpersonal skills.
- Exceptional problem-solving abilities.
Education and Experience
- Bachelor’s degree in finance, mathematics, accounting, economics, or similar business-related discipline.
- 9+ years of relevant experience.
- Experience managing high performing teams of 20+ people.
- Experience engaging with senior and executive leaders.
- Experience with Project Management tools (ex. Monday.com, MS Project, etc).
Preferred Background
- Finance, Program Management, Accounting or Consulting.
Diversity & Inclusion Statement
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.
Global Delivery Division Lead in Edinburgh employer: Clearwater Analytics, Ltd
At Clearwater, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. As the Global Delivery Division Lead, you will have the opportunity to lead a talented team while benefiting from our commitment to employee growth through training and development initiatives. Located in the vibrant EMEA region, we offer a dynamic environment where your contributions directly impact client success and organisational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Global Delivery Division Lead in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role like Global Delivery Division Lead. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand Clearwater's values and how they align with your own. This will help you articulate why you're the perfect fit for the team and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience managing large teams and complex projects. Highlight specific examples that demonstrate your problem-solving skills and ability to drive results, as these are key for the Global Delivery Division Lead position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Clearwater. Let's get you that dream job!
We think you need these skills to ace Global Delivery Division Lead in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your program management experience and any relevant financial knowledge to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Global Delivery Division Lead role. Share specific examples of how you've led teams and managed complex projects in the past.
Showcase Your Communication Skills:Since this role requires outstanding verbal and written communication, make sure your application is clear, concise, and free of errors. We want to see your attention to detail right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Clearwater Analytics, Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of program management and the financial markets. Be ready to discuss your experience with large, complex programmes and how you've successfully managed teams in the past. This will show that you’re not just familiar with the role but have the expertise to back it up.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams of 20 or more, focusing on recruitment, training, and performance management. Highlight specific instances where you motivated your team or resolved conflicts. This will demonstrate your capability to manage a diverse group effectively.
✨Engage with the Interviewers
Don’t just answer questions; engage in a conversation. Ask insightful questions about their current challenges and how you can help. This shows that you’re genuinely interested in the role and are thinking strategically about how to contribute to their success.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think of examples where you mitigated risks or improved processes. Prepare to explain your thought process clearly, as this will highlight your analytical skills and attention to detail.
