Lettings Manager
Company Overview:
Clearview Recruitment are delighted to be working with our client, a fast growing, nationwide student lettings agency, who are looking to recruit a Lettings Manager to join their expanding team. Our client specialises in student accommodation and is committed to delivering exceptional service to both landlords and tenants, with a strong focus on professional development, progression and maintaining high standards.
Role Overview:
As Lettings Manager, you will oversee the day-to-day lettings operations, supporting the Branch Manager in leading the team, driving performance and ensuring an excellent customer experience.
This is a fantastic opportunity to join an ambitious and growing business offering a competitive commission structure, excellent career progression, additional holiday entitlement and funded professional qualifications.
Key Responsibilities:
- Oversee the day-to-day lettings operations, ensuring a smooth process from enquiry through to completion.
- Build and maintain strong relationships with landlords, tenants and contractors.
- Manage enquiries, applicant registrations, property advertising, viewings and offer negotiations.
- Ensure excellent customer service across telephone, email, live chat and WhatsApp.
- Monitor team performance, manage KPIs and provide weekly reports to the Branch Manager.
- Support the recruitment, training and management of the lettings team.
- Oversee diary management and coordinate daily lettings activities.
- Maintain compliance with lettings legislation, including Right to Rent checks and HMO licensing requirements.
- Advise landlords on lettings regulations and local rental market conditions.
- Identify new business opportunities through networking and proactive engagement.
- Coordinate marketing activities and events alongside the Marketing Manager.
Skills and Qualifications:
- Previous experience within residential or student lettings is preferred.
- Strong organisational skills with the ability to manage competing priorities.
- Excellent communication and customer service skills.
- Confident managing team performance and working towards targets.
- Good understanding of lettings legislation and compliance requirements.
- Self-motivated, proactive and comfortable working independently.
- Flexible and adaptable approach to work.
- Full UK driving licence required, with access to a personal vehicle preferred.
Package and Benefits:
- Salary From £30,000 per annum, depending on experience, plus commission and bonus scheme.
- Working hours: Monday to Friday, 9:00am – 5:30pm, plus 26 Saturdays per year, 10:00am – 3:00pm.
- Paid birthday leave and Christmas Eve off when it falls on a weekday.
- Time Off in Lieu
- Enhanced maternity and paternity leave.
- Other employee benefits
- Funded professional courses and qualifications.
- Regular company social events!
Lettings Manager in Nottingham employer: Clearview Recruitment
Clearview Recruitment offers an exceptional working environment for Property Managers in Glasgow, where you can thrive in a supportive, family-run business. With a focus on professional development and genuine career progression, you'll manage your own portfolio while enjoying a friendly team culture that values strong client relationships and personal service. The company provides competitive benefits, including private medical insurance and a work-life balance with no weekend hours, making it an ideal place for meaningful and rewarding employment.
