At a Glance
- Tasks: Support service users with welfare checks and manage accommodation properties.
- Company: Join a dynamic team dedicated to making a difference in the community.
- Benefits: Competitive salary, 25 days annual leave, and opportunities for professional development.
- Why this job: Make a real impact by helping those in need and ensuring their well-being.
- Qualifications: Strong communication skills and a passion for supporting others.
- Other info: Flexible shifts and a collaborative work environment await you.
The predicted salary is between 24000 - 28000 £ per year.
Department: Contingency Operations
Reporting to: Welfare Team Leader
Location: East Sussex
Hours of work: 48 hours p/w (Shifts inc. Days, Nights, and Public holidays)
Salary: £28,000.00 - £35,000.00 per annum
Procedures
- Manage a caseload of Service Users within the current Initial Accommodation estate.
- Signpost as necessary to doctors, shops, support agencies, etc.
- Conduct regular visits and report any incidents, SU issues, absconders, across the Initial Accommodation estate.
- Ensure SU’s are moved on no later than the last date of payments to CRH.
- Arrange any initial transport of SU’s to their accommodation or any relocation as required.
- Ensure that health and safety of SU’s are always maintained.
- Complete regular welfare checks of the SU’s and Initial Accommodation sites.
- Managing a property portfolio.
- Effect appropriate maintenance of Initial Accommodation properties and Hotels.
- Conduct monthly inspections and report defects as required.
- Ensure all items within property are replaced / repaired as required in line with inventory procedure.
- Make recommendations to line manager regarding any relocations of SU’s and termination of properties to provide more efficient use of portfolio/void management.
- Effect minor property repairs if necessary.
- Ensure the properties are maintained according to Health and Safety guidelines and company procedures.
- Ensure stores are maintained in line with purchasing procedure.
Connect and Collaborate
- Work closely with your line manager and team members.
- Collaborate with others, attending meetings as required.
- Support team members and provide on-the-job training.
- Provide cover for other staff as agreed by line manager.
- Attend team and other staff meetings.
- 24‑hour availability during any significant emergency.
Responsive
- Keep up to date with all written and verbal communications (i.e. emails / messages / calls).
- Ensure all records are maintained and kept up to date according to company policies and procedures.
- Ensure appropriate property related certification and documentation is produced and recorded.
- Liaise closely with SU’s, line manager, team members and other staff.
- Assist in the local stakeholder involvement process by attending meetings as required.
- Liaise with local support agencies to ensure relationships are maintained.
Talented
- Monitor own work levels, progress and development in the role.
- Undertake all core learning and development programmes as required.
- Undertake relevant learning according to agreed Personal Development Plan.
Trusted
- All employees are responsible for ensuring any personal data which Clearsprings Group holds and for which they are responsible, is kept securely and is not under any conditions disclosed to any third party unless that third party has been specifically authorised by Clearsprings Group to receive that information and has entered into a confidentiality agreement.
Agile and Diverse
- Undertake any other duties within the scope of responsibility and ability, as required, inclusive of providing similar support to any other local company project set out by the line manager.
Professional
- Learn, understand, and operate within contractual provisions, service requirements and guidelines for the role.
25 days annual leave plus national.
Welfare Officer - East Sussex (FTC 12 months) (Ref: CRH205) in London employer: CLEARSPRINGS READY HOMES LTD
Contact Detail:
CLEARSPRINGS READY HOMES LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Officer - East Sussex (FTC 12 months) (Ref: CRH205) in London
✨Tip Number 1
Network like a pro! Reach out to people in the welfare sector, especially those already working in roles similar to the Welfare Officer. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what they’re looking for in a Welfare Officer and think of examples from your experience that showcase your skills. We want you to shine!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Welfare Officer gig! We’ve got all the resources you need to make your application stand out, so don’t miss out on this opportunity.
We think you need these skills to ace Welfare Officer - East Sussex (FTC 12 months) (Ref: CRH205) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Welfare Officer role. Highlight relevant experience and skills that match the job description, like managing caseloads or conducting welfare checks. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: As a Welfare Officer, communication is key. In your application, demonstrate your ability to liaise with service users and collaborate with team members. Use clear and concise language to show us you can keep everyone in the loop!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at CLEARSPRINGS READY HOMES LTD
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Welfare Officer. Familiarise yourself with the key tasks mentioned in the job description, such as managing a caseload and conducting welfare checks. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare Real-Life Examples
Think of specific situations from your past experiences where you've successfully managed similar responsibilities. Whether it's dealing with service users or collaborating with team members, having concrete examples ready will help you illustrate your skills and how they align with the job requirements.
✨Show Your Team Spirit
This role requires collaboration and support within a team. Be prepared to discuss how you've worked effectively with others in previous positions. Highlight any instances where you've provided on-the-job training or covered for colleagues, as this shows your willingness to contribute to a positive team environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges faced by the Welfare Team, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.