KCC Support Worker Team Manager (Ref:CRH245) in London

Department: K.C.C Contract, Operations, Ready Homes

Reporting to: K.C.C Registered Service Manager

Location: Kent

Contract type: Permanent

Hours of work: 40 hours p/w (Mon - Friday, 8:30am - 5pm)

Salary: £37,279.00 - £52,302.00 per annum

The Support Worker Team Manager provides high-quality support and positive outcomes for young people leaving care, including unaccompanied asylum-seeking young people, supporting them in their transition into adulthood and independent living.

The Support Worker Team Manager ensures that advice and guidance is provided to Support Workers and young people living independently in their homes.

Responsibilities:

• Auditing and monitoring care plans and working to set Key Performance Objectives (KPO's).
• Plan and prioritise your diary to ensure monthly 1-to-1s and performance reviews are completed alongside monitoring of care plans, workforce plan and regular audits.
• Report regularly to the KCC Registered Service Manager and/or the Senior Management Team when required.
• Manage own time to meet business demands with a team of support workers located and operating across the Kent area.
• Meet own Key Performance Objectives and actively support team members to meet their objectives and the requirements of the contract and Ofsted.
• Review and monitor staff performance against contractual, team and business requirements.
• Provide cover for staff absences within the field.
• Communicate and liaise with stakeholders and local authority staff and sub-contractors.
• Plan and manage personal business objectives in line with the contract specification and standards set out in the KCC contract.
• Ensure the team is trained and developed to support the requirements of the contract.
• Provide support, advice and guidance to support workers and their young people living independently in their homes.
• Assist in developing young people's independent living skills.
• Promote and encourage positive life choices such as social activities, budgeting, health and education.
• Research and maintain an up-to-date library of local services available to assist in the delivery of support.
• Update and ensure progress is made with care plans accordingly.
• Liaise with social services and other professionals regarding service delivery.
• Participate in service developments to ensure continuous improvements in service delivery.
• Ensure that all young people and staff are treated in accordance with the Equal Opportunities policy.
• Work to an agreed rota for on-call assistance as required.
• Ensure all safeguarding issues are addressed in accordance with company policies and procedures.
• Coordinate and liaise with team members to ensure cohesive and compliant delivery of service.
• Responsible for people management, relating to sickness, absence, capabilities and discipline.
• Provide on-call cover during peak times or emergencies.

Requirements:

• NVQ Level 3 in Children's Social Care and/or equivalent, or willing to work towards one.
• Knowledge and understanding of The Children's Act and Children's Social Care.
• A full UK driving licence and use of own vehicle.
• Previous experience working with young people within the care setting.
• Strong communication skills, particularly the ability to influence, persuade and negotiate at all levels.
• Excellent relationship building skills.
• Ability to work well under pressure.
• Monitor own work levels, progress and development in the role.
• Undertake all core learning and development programmes as required.

Benefits:

• 25 days annual leave plus national bank holidays.
• Westfield Health Membership.
• Life Cover (2 x basic salary).
• 6-month probation period.
• Employer pension contribution (4% employer, 4% employee).
• Laptop/Phone/other equipment if required.
• Referral Scheme.

Clearsprings Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All successful applicants will be required to undertake a satisfactory DBS check in line with their job role.