Activity Co-Ordinator - Crowborough (FTC 12 months) (Ref: CRH195)

The Activity Coordinator is responsible for planning, organising, and delivering a varied programme of recreational and wellbeing activities for Service Users (SUs) residing at the site. The role involves working collaboratively with local organisations, charities, and community groups to enhance engagement and integration opportunities for SUs. The postholder will ensure that all activities are inclusive, culturally sensitive, and aligned with the needs and interests of the SU population.

Procedures

• Programme Development & Delivery
  • Design and implement a weekly and monthly calendar of activities, including sports, arts and crafts, language classes, cultural events, and wellbeing sessions.
  • Conduct regular feedback sessions with SUs to assess interests and adapt activities accordingly.
  • Ensure all activities are risk assessed and comply with safeguarding and health & safety policies.
• Community Engagement
  • Build and maintain partnerships with local organisations, charities, and volunteers to support activity delivery.
  • Coordinate visits, workshops, and events with external providers and community groups.
  • Promote integration and community cohesion through collaborative initiatives.
• Service User Support
  • Encourage participation and engagement from all SUs, ensuring inclusivity and accessibility.
  • Provide a welcoming and supportive environment during activities.
  • Identify and escalate any welfare concerns to the appropriate internal teams.
• Administration & Reporting
  • Maintain accurate records of attendance, feedback, and outcomes of activities.
  • Prepare monthly reports for the Site Managers and Operations Manager.
  • Manage activity budgets and resources effectively.
• Connect and Collaborate
  • Work closely with your line manager, welfare and support teams to align activities with SU needs.
  • Attend internal and external meetings as required.
  • Support volunteers involved in activity delivery.
  • Support team members and provide on-the-job training.
  • Provide cover for other staff as agreed by line manager.
• Responsive
  • Stay informed of local opportunities and services that may benefit SUs.
  • Respond promptly to feedback and adapt activities to meet changing needs.
  • Keep up-to-date with all written and verbal communications (i.e. emails/messages/calls).
  • Ensure all records are maintained and kept up-to-date according to company policies and procedures.
• Talented
  • Take ownership of personal development and attend relevant training.
  • Share best practices and contribute to a culture of continuous improvement.
  • Monitor own work levels, progress and development in the role.
• Trusted
  • Maintain confidentiality and uphold the highest standards of professional conduct.
  • All employees are responsible for ensuring any personal data which Clearsprings Group holds and for which they are responsible is kept securely and is not under any conditions disclosed to any third party unless that third party has been specifically authorised by Clearsprings Group to receive that information and has entered into a confidentiality agreement.
• Agile and Diverse
  • Be flexible and adaptable to changing needs and priorities.
  • Support other local projects or teams as required.
  • Any other duties within the scope of responsibility and ability, as required, inclusive of providing similar support to any other local company project.
• Professional
  • Demonstrate a strong understanding of safeguarding and equality, diversity, and inclusion.
  • Manage multiple tasks effectively and maintain a high standard of organisation.
  • Maintain a good understanding of the legislation of the contract.

25 days annual leave plus national bank holidays. Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships). Life Cover (2 x basic salary). 6-month probation period. Employer pension contribution (4% employer, 4% employee). Laptop/Phone/other equipment if required as part of job role. Referral Scheme.

Diversity Statement
Clearsprings Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Modern Slavery Statement
Clearsprings Groups conduct robust checks on any new employee including eligibility to work in the UK to safeguard against human trafficking or individuals being forced to work against their will.

Safeguarding Statement
Clearsprings Group is committed to Safeguarding and promoting the welfare of children, young people and adults at risk, and expect all employees to share this commitment. All successful applicants will be required to undertake a satisfactory DBS check in line with their job role. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. We reserve the right to close the advert early if there is a higher level of interest than expected.