Security Team Leader - Cheltenham (Ref:CRH369)

Job title: Security Team Leader

Department: Operations

Reporting to: Regional Security Manager

Location: Cheltenham

Contract type: Permanent

Hours of work: 40 hours p/w (Mon - Friday, 8:30am - 5pm)

Salary: £44,000.00 per annum

To support the Regional Security Manager in delivering effective security operations across asylum accommodation sites. The Security Team Leader will oversee site-based security officers, ensuring the safety and welfare of service users, staff, and assets. The role includes supervising daily security activities, responding to incidents, and maintaining compliance with statutory obligations and AASC Schedule 2 requirements.

Procedures

• Supervise and coordinate the daily duties of site-based Security Officers.
• Ensure security coverage across all designated properties and respond to incidents as required.
• Support the completion of incident reports and High Priority Notifications (HPNs) in a timely and accurate manner.
• Conduct routine inspections and audits of security systems and procedures.
• Assist in the implementation of safeguarding measures for vulnerable service users.
• Maintain accurate records and ensure compliance with Home Office and company standards.
• Provide on-the-job training and guidance for Security Officers.
• Support the Regional Security Manager in delivering security briefings and updates.
• Attend meetings and collaborate with internal departments and external agencies.
• Be available for out-of-hours support and escalation when necessary.
• Follow established security procedures and escalate issues appropriately.
• Ensure all site security protocols are adhered to by staff.

Staff Management

• Support the scheduling and supervision of security officers.
• Monitor performance and provide feedback and coaching.

Essential Requirements:

• SIA Licence (Security Guarding or Door Supervision).
• Experience in front-line security or similar role.
• Driving licence is essential for this role

Connect and Collaborate

• Work closely with your line manager and team members
• Collaborate with others, attending meetings as required
• Supporting team members and provide on-the-job training
• Provide cover for other staff as agreed by line manager
• Maintain regular communication with the Regional Security Manager and team
• Attend daily operations meetings and contribute to regional planning

Responsive

• Keep up-to-date with all written and verbal communications (i.e. emails / messages / calls)
• Ensure all records are maintained and kept up-to-date according to company policies and procedures
• Respond promptly to communications and incident alerts
• Ensure all documentation is completed and filed correctly

Talented

• Monitor own work levels, progress and development in the role
• Undertake all core learning and development programmes as required
• Undertake relevant learning according to agreed Personal Development Plan
• Support team development and share best practices

Trusted

• All employees are responsible for ensuring any personal data which Clearsprings Group holds and for which they are responsible is kept securely and is not under any conditions disclosed to any third party unless that third party has been specifically authorised by Clearsprings Group to receive that information and has entered into a confidentiality agreement.

Agile and Diverse

• Any other duties within the scope of responsibility and ability, as required, inclusive of providing similar support to any other local company project
• Adapt to changing operational needs and support other regions when required
• Undertake additional duties as directed by management

Professional

• Maintain a good understanding of the legislation of the contract
• Demonstrate leadership, integrity and professionalism in all duties

• 25 days annual leave plus national bank holidays
• Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)
• Life Cover (2 x basic salary)
• Employer pension contribution (4% employer, 4% employee)
• Laptop/Phone/other equipment if required as part of job role
• Referral Scheme

Diversity Statement

Clearsprings Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Modern Slavery Statement

Clearsprings Groups conduct robust checks on any new employee including eligibility to work in the UK to safeguard against human trafficking or individuals being forced to work against their will.

Safeguarding Statement

Clearsprings Group is committed to Safeguarding and promoting the welfare of children, young people and adults at risk, and expect all employees to share this commitment.

All successful applicants will be required to undertake a satisfactory DBS check in line with their job role.

This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.

We reserve the right to close the advert early if there is a higher level of interest that expected.