Risk and Compliance Manager - Crowborough (Ref:CSG076)

As the Risk and Compliance Manager, you will work as part of a team responsible for delivering the overall AASC assurance strategy ensuring regulation, policies and procedures are being applied appropriately, whilst always looking for ways to improve processes.

Procedures

• Support the MOD sites in developing, driving and maintaining an overall risk management and assurance strategy for the contract.
• Utilise the risk management process to assess the potential impact and create solutions to reduce/remove known risks.
• Offer contractual guidance and support to colleagues where needed.
• Manage daily incident reviews, CCTV, visitor management and weekly physical site assessments.
• Support operational teams with Business Continuity and Major Incident management.
• Support operational colleagues on site to ensure the site is audited against contractual requirements on an annual basis.
• In conjunction with the wider AASC contract, produce corrective action plans.
• Work with the relevant internal teams to assist in maintaining compliance with policies, SOPs, and supporting documentation.
• Support with implementing changes and amendments as necessary.
• Act as a catalyst for improvement, adherence and consistency in Risk.
• Contribute to the continuous improvement of the site by conducting assurance reviews and physical site assessments providing efficient and effective solutions to potential business risk.
• Support the function with maintaining professional standards and assist with conducting audits of policy and compliance with standards, including liaison with internal and external auditors.
• Provide support, education and training to staff to build risk awareness within.
• Provide management information as required at team meetings and to Senior Management and Directors to enable progress with plans and objectives to be measured and reviewed.
• Take responsibility for identifying reputational risks in respect of AASC delivery, ensuring appropriate intervention is provided and where required escalation to the Senior Auditor and Head of Assurance.

This role will be based primarily at the Crowborough site but some occasional travel within the UK may be required.

Support for Service Users

• Assess and undertake reviews of the service provisions by the sites team in delivering Services in line with the AASC standards and compliance requirements for effective management of our Service Users.
• Review the Sites team reporting of Incident Reports to ensure they are in line with the relevant process and standards, identifying gaps in the reporting standards and ensuring any outstanding incident reports are raised.
• Sample risk and compliance management to identify non-conformances in the quality management system of adherence to the required standards as outlined in AASC, for the service delivery of the sites management of Service Users.
• Ensure staff are aware and implement the necessary process to always maintain SUS health and safety.
• Ensure that appropriate related certification and documentation is produced and recorded accurately.
• Work in partnership with the Safeguarding Team to identify best practices in safeguarding directives that can be cascaded to the Sites team, to enhance effective safeguarding service delivery of Service Users.
• Work in partnership with other CRH Departments to ensure recommendations from UKVI Inspections and FRA recommendations are followed up through to completion, as assigned by the Senior Auditors.
• Promote a positive, proactive health and safety culture focused on prevention and shared responsibility.

Connect and Collaborate

• Work closely with your line manager and team members.
• Collaborate with others, attending meetings as required by the Senior Auditor.
• Support team members and provide on-the-job training as directed by the Senior Manager.
• Provide cover for other staff as agreed by line manager.

Responsive

• Keep up to date with all written and verbal communications (i.e. emails/messages/calls).
• Ensure all records are maintained and kept up to date according to company policies and procedures.

Talented

• Monitor own work levels, progress and development in the role.
• Undertake all core learning and development programmes as required.
• Undertake relevant learning according to agreed Personal Development Plan.
• Pursue personal development of skills and knowledge necessary for the effective performance of the role and in accordance with agreed Personal Development Plan.
• Make recommendations on operational issues and enhancements.

Trusted

• All employees are responsible for ensuring any personal data which Clearsprings Group holds and for which they are responsible, is kept securely and is not disclosed to any third party unless that third party has been specifically authorised by Clearsprings Group to receive that information and has entered into a confidentiality agreement.

Agile and Diverse

• Any other duties within the scope of responsibility and ability, as required, inclusive of providing similar support to any other local company project.

Professional

• Maintaining a good understanding of the legislation of the contract.

25 days annual leave plus national bank holidays, Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships), Life Cover (2 x basic salary), 6-month probation period, Employer pension contribution (4% employer, 4% employee), Laptop/Phone/other equipment if required as part of job role, Referral Scheme.

Diversity Statement

Clearsprings Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Modern Slavery Statement

Clearsprings Groups conduct robust checks on any new employee including eligibility to work in the UK to safeguard against human trafficking or individuals being forced to work against their will.

Safeguarding Statement

Clearsprings Group is committed to Safeguarding and promoting the welfare of children, young people and adults at risk, and expect all employees to share this commitment. All successful applicants will be required to undertake a satisfactory DBS check in line with their job role. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. We reserve the right to close the advert early if there is a higher level of interest than expected.