ClearScore is seeking an experienced QA Specialist to own Quality Assurance across global Customer Operations and help continually improve the support provided to millions of ClearScore users.
This role requires you to look beyond individual QA results, understand root causes, and drive improvements in systems, knowledge and behaviors behind it. You will coach teams, analyse trends and champion customer outcomes in a hybrid UK-based role.
#J-18808-Ljbffr
QA Lead – Customer Operations Quality & Improvement employer: ClearScore
ClearScore is an exceptional employer, offering a vibrant work culture that prioritises flexibility, collaboration, and continuous learning. With a strong commitment to employee growth, we provide numerous benefits including private health cover, generous leave policies, and regular opportunities for professional development. Our inclusive environment encourages all team members to contribute their ideas and thrive, making it a rewarding place to build a meaningful career in the heart of the UK's leading consumer credit marketplace.
