Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support marketing teams by leveraging customer data for impactful campaigns.
- Company: Join ClearScore, the UK's leading credit score app with over 20 million users worldwide.
- Benefits: Enjoy flexible work, private health cover, and generous holiday allowances.
- Why this job: Perfect for problem-solvers eager to thrive in a fast-paced, collaborative marketing environment.
- Qualifications: Technical aptitude, experience with CRM platforms, and strong communication skills are essential.
- Other info: Embrace a hybrid work model that balances flexibility with team collaboration.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Marketing Technology Support Specialist role at ClearScore
3 days ago Be among the first 25 applicants
Join to apply for the Marketing Technology Support Specialist role at ClearScore
Get AI-powered advice on this job and more exclusive features.
We’re seeking a proactive and detail-oriented Marketing Technology Support Specialist to assist our Performance marketing and CRM teams in leveraging customer data for high-quality, data-driven campaigns across various platforms and channels. This role is ideal for someone with strong technical aptitude, excellent stakeholder management skills, and a problem-solving mindset, looking to expand their expertise in both Performance marketing and CRM technologies.
Who You Are
You thrive in a fast-paced, collaborative environment, embracing a supportive role while remaining proactive and adaptable. You possess a problem-solving mindset, strong attention to detail, and a willingness to learn. You’re confident in working with multiple stakeholders, can prioritise effectively, and always strive to deliver high-quality support.
Key Responsibilities
- Data Understanding & Utilisation: Develop a strong understanding of our existing and future-state data, supporting the wider Performance Marketing and CRM teams in leveraging data effectively for segmentation, personalisation, querying and trouble-shooting.
- CRM and Paid Channel Automation Monitoring: Proactively carry out daily checks to support the paid channel and CRM campaigns, identifying and addressing any issues swiftly.
- Audience & Optimisation Events building: Build and send audiences and optimisation events into paid channels, primarily Google, Facebook, and TikTok. Ensure that data arrives correctly at its destination and is usable for campaign attribution, optimisation, and suppression.
- Platform Support & Capability Management: Assist in the configuration, stability, and roadmap alignment of Martech platforms (e.g., Braze, Hightouch, Branch, GTM). Maintain platform documentation and usage guidelines to ensure scalable, compliant, and consistent usage across teams.
- Technical Support & Problem Solving: Be the first point of contact for Performance marketing and CRM related queries, providing technical support for platform troubleshooting. Ensure prompt issue resolution, offering assistance with email template creation, platform functionality, and best practices for email deliverability and engagement.
Key Skills & Experience
Technical aptitude – Ability to understand platform capabilities and troubleshoot journey or logic issues.
Experience with paid channels and conversion APIs – Adept at reading documentation and interpreting data and platform requirements into actions and troubleshooting.
Hands-on experience with leading CRM platforms – Familiarity with tools like Braze, or Salesforce.
SQL proficiency – Competence in writing or checking SQL code, troubleshooting data issues and used modern data warehouse (e.g Databricks, Snowflake, Redshift) Excellent stakeholder communication – Strong collaboration skills to effectively support multiple teams.
Nice-to-Have Skills (Not Essential, But a Bonus!)
Understanding of email deliverability best practices – Knowledge of SPF, DKIM, and email authentication is a plus.
Experience of using Liquid syntax – Familiarity with or experience in using Liquid for dynamic content in email templates.
Understanding of compliance regulations – Knowledge of GDPR and other relevant regulatory requirements.
Exposure to APIs – Knowledge or ideally working experience of using JSON objects.
HTML & CSS proficiency – Able to create and edit responsive email templates.
This role is perfect for someone who enjoys problem-solving, stakeholder collaboration, and working in a fast-paced marketing environment. If you thrive on providing technical support, improving processes, and ensuring smooth CRM and Performance Marketing operations, we’d love to hear from you!
Why ClearScore?
ClearScore is the UK\’s #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.
Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.
Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don\’t micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.
If you feel like this could be the place for you, apply and our Talent team will be happy to share more.
Benefits:
- 25 paid holidays and a “duvet day” on your birthday
- Hybrid Work Environment
- Private health and dental cover – including mental health support through Bupa
- GP office visits
- Life assurance scheme
- Up to 6% matched pension
- Regular Lunch and Learns with guest speakers
- Dog-friendly office
- Daily breakfast and free snacks
- Access to discounts via Cobens Extras
- Free sports and social clubs
- Continued investment into learning and development
- Leadership-led training
- In-house psychotherapist
- Financial coach to help you plan and achieve your goals
- No clock-watching culture
- Generous maternity and paternity plans
- Culture and inclusion representatives
- Transparent pay structure and a career growth plan
Equal Opportunities
ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.
Our Hybrid Model
We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity.
- Levels 1-5: Minimum 2 days per week in-office
- Level 6 and above: Minimum 3 days per week in-office
We believe this structure offers the best of both worlds – the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities.
What This Means for You:
- Flexibility to manage your work and life
- Dedicated in-office days for team building and collaborative projects
- Office facilities (with plants!) designed for productive interactions
- Clear expectations and support for maintaining our hybrid schedule
We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work!
Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.
Inclusion Policy
We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
Referrals increase your chances of interviewing at ClearScore by 2x
Get notified about new Technology Support Specialist jobs in London, England, United Kingdom.
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 1 week ago
West Drayton, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
Greater London, England, United Kingdom 6 days ago
London, England, United Kingdom 2 weeks ago
Greater London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 4 days ago
Slough, England, United Kingdom 4 months ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 4 days ago
Technology Support Lead – Capital Market
Uxbridge, England, United Kingdom 6 days ago
London, England, United Kingdom 1 week ago
Data Support Specialist – Systematic Hedge Fund – £200k
IT Service Desk Analyst – L2 Support – onsite
Greater London, England, United Kingdom 1 week ago
Technical Support Specialist (Bilingual – English/Spanish)
London, England, United Kingdom 2 weeks ago
Technical Support Coordinator South London, England, United Kingdom On Site
London, England, United Kingdom 1 day ago
London, England, United Kingdom 5 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Marketing Technology Support Specialist employer: ClearScore
Contact Detail:
ClearScore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Technology Support Specialist
✨Tip Number 1
Familiarise yourself with the specific Martech platforms mentioned in the job description, such as Braze and Hightouch. Understanding their functionalities will not only help you during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Brush up on your SQL skills, especially if you have experience with data querying and troubleshooting. Being able to discuss your past experiences with SQL in detail can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully collaborated with multiple stakeholders in previous roles. ClearScore values strong communication skills, so showcasing your ability to work well with others will be beneficial.
✨Tip Number 4
Stay updated on the latest trends in performance marketing and CRM technologies. Being knowledgeable about current best practices will show your enthusiasm for the role and your commitment to continuous learning.
We think you need these skills to ace Marketing Technology Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Marketing Technology Support Specialist role. Focus on your technical aptitude, stakeholder management, and problem-solving abilities.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to support Performance marketing and CRM teams, and how you can contribute to their data-driven campaigns.
Showcase Technical Skills: Clearly outline your technical skills in your application. If you have experience with CRM platforms like Braze or Salesforce, SQL proficiency, or knowledge of email deliverability best practices, make sure to highlight these.
Demonstrate Problem-Solving Mindset: Use examples from your past experiences to illustrate your problem-solving skills. Describe situations where you successfully resolved technical issues or improved processes, as this aligns well with the responsibilities of the role.
How to prepare for a job interview at ClearScore
✨Show Your Technical Aptitude
Be prepared to discuss your understanding of marketing technology platforms and how you've used them in the past. Highlight any experience with CRM tools like Braze or Salesforce, and be ready to explain how you troubleshoot issues effectively.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially those related to data management or campaign optimisation. This will showcase your proactive mindset and ability to think on your feet.
✨Communicate Effectively with Stakeholders
Since this role involves collaboration with various teams, practice articulating your thoughts clearly. Be ready to discuss how you've managed stakeholder relationships and ensured smooth communication in past projects.
✨Familiarise Yourself with Compliance Regulations
Brush up on GDPR and other relevant compliance regulations, as these are crucial in marketing technology. Being knowledgeable about these topics will demonstrate your commitment to best practices and data integrity.