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- Tasks: Support CRM teams with technical aspects like automation, design, and email deliverability.
- Company: ClearScore is a dynamic social network focused on financial empowerment and transparency.
- Benefits: Enjoy flexible working options, a collaborative culture, and opportunities for personal growth.
- Why this job: Join a forward-thinking team where your tech skills can make a real impact on customer engagement.
- Qualifications: Strong HTML/CSS skills, experience with digital marketing platforms, and a keen eye for detail.
- Other info: Be the go-to person for CRM queries and help shape the future of our email strategies.
The predicted salary is between 36000 - 60000 £ per year.
ClearScore is searching for a CRM Technical Coordinator to support our CRM teams across all technical aspects of our CRM programmes - including development, design & design systems, templating, campaign architecture, segmentation, data attributes and events.
What will you do:
- Support local teams to implement their automation and personalisation programmes.
- Work with marketing analytics and data science to identify and implement automation opportunities.
- Consolidate and standardise where possible to enable the sharing of assets and utilisation of current and new platform capabilities across ClearScore Group.
- Maintain a scalable and accessible frontend codebase that can be used across all markets.
- Work with the Design function to define and enforce email design system guidelines.
- Act as the primary point of contact for email deliverability-related queries from global teams, providing guidance, best practices, and support to ensure consistent and effective email delivery.
- Educate local teams on the technical intricacies of CRM; improving understanding of the tools they use to better self-serve where possible.
- Be the first responder to any CRM queries or support requests including QA.
You’re a fit for the role if you present most of the following:
- Excellent knowledge of HTML and CSS.
- Able to produce email templates from scratch and troubleshoot existing code base.
- Previous experience utilising a modern digital marketing platform such as Blueshift, Braze, Iterable etc.
- Understanding of managing and utilising data within a data management platform with conceptual understanding of event-based architecture.
- Experience executing email campaigns in a B2C environment.
- High level of attention to detail and able to understand data and analysis to guide planning.
- Expertise in A/B testing methodologies and data-driven decision making.
CRM Technical Coordinator employer: ClearScore
Contact Detail:
ClearScore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Technical Coordinator
✨Tip Number 1
Familiarise yourself with the specific CRM tools mentioned in the job description, like Blueshift, Braze, or Iterable. Having hands-on experience or even a solid understanding of these platforms can set you apart from other candidates.
✨Tip Number 2
Brush up on your HTML and CSS skills, as these are crucial for the role. Consider creating a small portfolio of email templates you've designed or modified to showcase your technical abilities during interviews.
✨Tip Number 3
Understand the principles of A/B testing and data-driven decision-making. Be prepared to discuss how you've used these methodologies in past roles to improve campaign performance.
✨Tip Number 4
Network with professionals in the CRM and digital marketing space. Engaging with industry groups or forums can provide insights into best practices and may even lead to referrals for the position at ClearScore.
We think you need these skills to ace CRM Technical Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with HTML, CSS, and any digital marketing platforms you've used. Emphasise your ability to create email templates and troubleshoot code, as these are key skills for the CRM Technical Coordinator role.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about CRM and how your previous experiences align with the responsibilities outlined in the job description. Mention specific projects where you implemented automation or personalisation programmes.
Showcase Your Technical Skills: Include examples of your work with data management platforms and your understanding of event-based architecture. If you've executed email campaigns, describe your approach and any A/B testing methodologies you employed.
Highlight Your Attention to Detail: Provide examples that demonstrate your high level of attention to detail, especially in relation to data analysis and campaign planning. This will show ClearScore that you can manage the intricacies of CRM effectively.
How to prepare for a job interview at ClearScore
✨Showcase Your Technical Skills
Make sure to highlight your knowledge of HTML and CSS during the interview. Be prepared to discuss how you've created email templates from scratch and any troubleshooting you've done on existing codebases.
✨Demonstrate Your Experience with Marketing Platforms
Familiarise yourself with the digital marketing platforms mentioned in the job description, such as Blueshift, Braze, or Iterable. Be ready to share specific examples of how you've used these tools to execute successful campaigns.
✨Discuss Data Management Knowledge
Prepare to talk about your understanding of data management platforms and event-based architecture. Highlight any experience you have in managing and utilising data to drive CRM strategies.
✨Emphasise Attention to Detail
Since attention to detail is crucial for this role, be ready to provide examples of how you've ensured accuracy in your work, especially when it comes to A/B testing and data analysis.
